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Top Customer Success Jobs in Chicago, IL
As a Senior Customer Success Manager at Formic, you will build strong relationships with manufacturing clients, consult on automation solutions, oversee customer satisfaction, and drive growth opportunities post-deployment. Your role involves using diagnostic tools to monitor customer health and providing feedback for product improvements, ensuring high performance and customer experience.
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The Head of Customer Service will lead the Customer Service team, focusing on improving customer interactions and satisfaction while driving strategic initiatives. They will manage vendor relationships, advocate for customer needs, and ensure effective cross-department collaboration. Additionally, they will be responsible for developing future leaders within the department and maintaining a positive work culture.
The Client Advisor at AMIRI is responsible for delivering exceptional client service, achieving sales goals, and building lasting relationships through specialized product knowledge. Duties include maintaining a welcoming environment, assisting clients in transactions, and collaborating with management on store operations.
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As a Customer Success Manager at The Lake Companies, you will establish the Customer Success function, build relationships with stakeholders, advocate for clients, monitor performance metrics, and drive continuous improvement in client satisfaction.
The API Support Specialist will assist clients in developing and troubleshooting applications that connect through various APIs. Responsibilities include integrating API with third-party software, creating test programs, maintaining a resource library, and providing in-house development assistance. Strong communication skills and a technical background are essential for success in this role.
As a Product Support Specialist at Box, you will provide expert support to customers and optimize their use of Box products. Your responsibilities include troubleshooting, collaborating with internal teams, and acting as the voice of the customer to ensure excellent service and continuous product improvement.
The Implementation Manager will oversee client onboarding, coordinating activities and ensuring alignment on expectations. This role includes managing implementations, communicating with clients and internal teams, and addressing project challenges to ensure successful outcomes for complex projects, especially in healthcare.
As a Sr. Client Partner, you will build strategic relationships with top-tier clients by leveraging deep advertising platform knowledge. You will focus on programmatic media solutions, drive adoption of Pinterest's advertising products, and spearhead negotiations to enhance partnerships and revenue growth. Collaboration within cross-functional teams and championing Pinterest’s value through data analysis are essential to achieving success in this role.
As a Collection Subrogation Specialist, you will handle debt recovery by communicating with businesses to collect outstanding balances, negotiate claims with insurance carriers, and maintain required work standards. Your responsibilities include obtaining contact information, preparing correspondence, and managing customer accounts responsibly.
The Training Specialist, Level 2 delivers training programs to educate business customers on Keeper's cybersecurity software. Responsibilities include conducting virtual training sessions, creating engaging training materials, assessing customer training needs, and maintaining organized training resources.
Top Companies in Chicago, IL Hiring Customer Success Roles
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