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Top Customer Success Jobs in Chicago, IL
Marketing Tech
The Client Partner is responsible for strategy, sales, and relationship management for assigned accounts, driving delivery oversight. This role involves consulting on client business challenges, nurturing senior-level relationships, and managing cross-disciplinary teams to ensure exceptional results. Strong analytical, communication, and consulting skills are vital for success.
Top Skills:
Analytical SkillsApp DevelopmentConflict Resolution SkillsConsulting SkillsCustom Commerce DevelopmentCustomer Experience ConsultingKnowledge Of Technology TrendsMagentoRisk ManagementSalesforceShopifyTeam OrganizationTime Management
AdTech
The Estimating and Procurement Specialist is responsible for managing estimates and outsource requests, creating pricing estimates in the ERP system, and building sourcing strategies. The role requires collaboration with customer service, purchasing, and production while developing supplier relationships, analyzing client data, and ensuring compliance with policies, focusing on customer satisfaction and timely delivery.
Top Skills:
Customer ServiceData AnalysisDigital PrintErpEstimatingMailingNegotiationPricingProcurementSourcing StrategyTechnology Applications
Music
Shuttle Ambassadors assist guests at offsite park-and-ride locations by providing concert and park information, shuttle bus assistance, and guest departure support. They welcome guests, answer queries, and must be knowledgeable about the park. The role involves working outdoors in varying weather conditions and requires excellent customer service skills.
Featured Jobs
Featured
Featured
AdTech • Big Data • Digital Media • Marketing Tech • Mobile
As a Customer Success Manager, you will coordinate campaigns, manage client relationships, provide strategic counsel, and drive account growth. You will act as a liaison between clients and internal teams, ensuring successful campaign execution and identifying growth opportunities.
Top Skills:
ExcelGoogle SuiteMobile AdvertisingMs Office SuitePowerPointProgrammatic Advertising
Other
As a Customer Success Manager, you will lead customer onboarding, establish strong relationships with stakeholders, monitor customer health metrics, develop growth opportunities, and promote customer satisfaction through case studies and community building. This role requires you to collaborate with internal teams to enhance customer experiences.
Top Skills:
Communication ToolsCRM
Information Technology • Cybersecurity
The Technical Field Engineer Resident provides first and second-tier onsite and remote IT support, focusing on desktop and mobile support, workstation builds, and systems troubleshooting. They work directly with clients, addressing issues ranging from user queries to network support, and manage IT inventory related tasks at the Chicago loop headquarters when not onsite.
Top Skills:
Active DirectoryDesktop SupportEquipment ShippingExchangeImaging TasksMicrosoft Office/OutlookMobile Device SupportNetwork SupportRemote Access SolutionsSystems SupportVirus/Malware RemovalWorkstation Builds
Cloud
The Manager of Technical Account Management will lead a team supporting public sector clients, ensuring customer satisfaction and technical enablement. Responsibilities include mentoring team members, driving operational excellence, collaborating across functions, and identifying revenue growth opportunities while maintaining compliance with government regulations.
Top Skills:
ComplianceCybersecurityIdentity ManagementPerformance ManagementSaas SolutionsTechnical Account Management
Cloud • Professional Services • Security • Analytics • Consulting • Utilities • Renewable Energy
As an nCino Experienced Consultant, you will gather business requirements, design solutions, and configure the nCino LOS solution. Responsibilities include facilitating requirement workshops, conducting gap analyses, performing configurations, and collaborating with development teams for custom features.
Top Skills:
Business AnalysisConfigurationNcinoRequirements GatheringSalesforceSolution Design
Transportation
The After Sales Engineer manages technical warranty claims and customer service, resolves warranty issues, provides product knowledge and local technical support, and conducts field training, contributing to improved reliability and serviceability.
Top Skills:
Customer ServiceField TrainingProblem SolvingQuality ControlR&DReportingRoot Cause AnalysisTechnical SupportWarranty Handling
Healthtech
As a Customer Success Manager at Hazel Health, you'll ensure the adoption and ongoing use of virtual healthcare services in K-12 schools. You'll build relationships with school partners, manage customer satisfaction, and advocate for their needs while collaborating with internal teams to track account health and impact.
Top Skills:
Account ManagementCommunicationCRMCustomer SuccessHealthcareK-12 EducationRelationship Management
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