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Top Customer Success Jobs in Chicago, IL
The Platform Support Coordinator will address application issues, manage incidents, and provide technical support, ensuring timely resolution and adherence to SLAs. Responsibilities include executing SQL queries, maintaining the ticketing system, troubleshooting, and contributing to the Knowledge Base while coordinating training on support tools. Strong communication and problem-solving skills are essential.
The Customer Success Manager at RethinkBH focuses on customer retention and growth within small to mid-sized behavioral health practices. This role includes driving account growth, addressing customer needs, managing satisfaction, and facilitating online demonstrations. The ideal candidate has a background in ABA medical billing and is skilled in technology and customer relationship management.
The Customer Success Manager will focus on customer retention and account growth within behavioral health practices, ensuring Rethink products meet customer needs. Responsibilities include exceeding retention targets, identifying growth opportunities, managing customer satisfaction, resolving issues, and collaborating with the product team. The role requires a strong understanding of ABA treatment and experience in medical billing.
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The Sr Customer Success Manager will deploy engagement models, promote best practices, and identify customer needs to maximize retention and growth. This role involves building relationships with key stakeholders, mitigating risks, and driving collaboration with internal teams to optimize client outcomes.
The Underwriting Specialist will underwrite new business and renewals within the life sciences sector, focusing on profitability and adherence to guidelines. They will analyze risks, document underwriting decisions, provide excellent customer service, and consult with agents. Responsibilities also include creating sales plans and managing relationships to drive business growth.
The ABA Utilization Review Specialist will review patient clinical information for medical necessity, manage authorization processes, and handle denials while documenting all necessary information. This role includes communicating with clinical staff and external clients to ensure compliance with payer requirements for authorizations.
The Selling Specialist at MAKE UP FOR EVER is responsible for driving sales and educating Sephora management while fostering brand loyalty and positive perception. The role involves building relationships, managing in-store initiatives, and executing sales strategies to meet objectives. Strong communication and artistry skills are essential.
The Client Success Manager at Rithum is responsible for managing relationships with retailer clients and ensuring their success with the company's solutions. The role involves creating success plans, monitoring feature adoption, and collaborating with internal teams to enhance client experiences and drive sales growth.
The Client Success Manager is responsible for managing key relationships with retailer clients, ensuring they achieve their business goals through Rithum's solutions. The role involves monitoring feature utilization, providing training, creating success plans, and cross-functional collaboration to enhance client satisfaction and drive sales growth.
The Customer Success Manager will manage client relationships, enhance service delivery, and drive satisfaction. Responsibilities include analyzing revenue cycle metrics, developing strategies to reduce leakage, and facilitating communication between clients and internal teams.
Top Companies in Chicago, IL Hiring Customer Success Roles
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