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Top Customer Success Jobs in Chicago, IL
The Client Success Associate supports the Client Success team in contract management, data processing, and internal operations, focusing on maintaining client relationships and ensuring accurate billing and reporting. Key responsibilities include managing contract renewals, updating Salesforce, and preparing data insights using Power BI. This role requires strong organizational skills and effective communication with clients and internal teams.
The Customer Support Specialist I responds to customer inquiries via tickets, calls, and emails, providing technical support and problem resolution. They analyze issues, communicate effectively with customers and internal teams, and maintain accurate records in Zendesk. The role also requires establishing customer relationships and assisting with documentation and knowledge base updates.
The Client Partner is responsible for strategy, sales, and relationship management for assigned accounts, driving delivery oversight. This role involves consulting on client business challenges, nurturing senior-level relationships, and managing cross-disciplinary teams to ensure exceptional results. Strong analytical, communication, and consulting skills are vital for success.
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The Account Director will lead Octagon’s client services for a tech client’s golf sponsorship portfolio, managing day-to-day client programs, relationships, and sponsorship activations. Key responsibilities include overseeing program development, budget management, and talent procurement, while ensuring high-quality client engagement and operational excellence.
The Estimating and Procurement Specialist is responsible for managing estimates and outsource requests, creating pricing estimates in the ERP system, and building sourcing strategies. The role requires collaboration with customer service, purchasing, and production while developing supplier relationships, analyzing client data, and ensuring compliance with policies, focusing on customer satisfaction and timely delivery.
The Customer Service Representative will manage inbound calls, build relationships with customers, provide accurate information, handle complaints, and ensure customer satisfaction while operating in a fast-paced environment. Responsibilities include record-keeping and following communication guidelines.
The Advanced Services Representative at Robinhood is responsible for delivering exceptional customer service, particularly in resolving complex issues related to options trading and margin. This role involves empowering customers and influencing product improvements based on user feedback.
As a Customer Success Manager, you will coordinate campaigns, manage client relationships, provide strategic counsel, and drive account growth. You will act as a liaison between clients and internal teams, ensuring successful campaign execution and identifying growth opportunities.
As a Customer Success Manager, you will lead customer onboarding, establish strong relationships with stakeholders, monitor customer health metrics, develop growth opportunities, and promote customer satisfaction through case studies and community building. This role requires you to collaborate with internal teams to enhance customer experiences.
The IPS Supported Employment Specialist will provide clinical services to adults, assisting participants in securing and maintaining employment aligned with their recovery goals. Responsibilities include conducting assessments, developing vocational service plans, providing individualized support, and maintaining communication with treatment teams and employers. Additionally, the role requires community engagement and members' empowerment through skill-building activities.
Top Companies in Chicago, IL Hiring Customer Success Roles
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