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Top Customer Success Jobs in Chicago, IL

17 Days Ago
Remote
Hybrid
3 Locations
35K-65K Annually
Mid level
35K-65K Annually
Mid level
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Client Specialist handles client servicing for small commercial accounts, providing support and counseling on coverage, analyzing policy transactions, and identifying sales opportunities.
Top Skills: Insurance SoftwareMicrosoft Office Suite
20 Days Ago
Easy Apply
Remote
Hybrid
United States
Easy Apply
24-24 Annually
Junior
24-24 Annually
Junior
Healthtech • Payments • Software • Telehealth
The Billing Support Specialist provides billing support to healthcare providers, resolves technical issues, and ensures compliance with regulations while improving customer satisfaction.
Top Skills: CptEhr/EmrHcpcsHealthcare Revenue Cycle ManagementIcd-10Salesforce
20 Days Ago
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Healthtech • Software • Telehealth
Lead and strategize customer education programs, collaborating across departments to enhance customer engagement, onboarding, and satisfaction with SimplePractice products.
Top Skills: AIChurnzeroCs Case Management ToolsCustomer Education PlatformsGainsightKnowledge Base SoftwareLms ToolsZendesk
21 Days Ago
Remote
Hybrid
United States
168K-239K Annually
Senior level
168K-239K Annually
Senior level
Healthtech • Insurance
The Director, Client Success leads Client Success Managers in driving client engagement and retention, establishing proactive strategies for account growth, and collaborating with internal teams to enhance service and operations.
Top Skills: Client EngagementCustomer ServiceHealth InsuranceMarketing
Reposted 21 Days Ago
Remote
United States
Senior level
Senior level
Agency • Digital Media • eCommerce • Professional Services • Software • Analytics • Consulting
The Senior Director, Client Service will manage strategic client relationships focused on business growth and digital transformations, requiring travel and collaboration to enhance customer experiences.
21 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Greentech • Healthtech • Social Impact • Software • Biotech • Pharmaceutical
The Customer Success Manager guides clinical research sites, ensuring their satisfaction and retention by managing the client lifecycle and collaborating with teams to enhance product value.
Top Skills: Hubspot
Reposted 21 Days Ago
Remote
US
Entry level
Entry level
Enterprise Web • HR Tech • Information Technology • Software
As a Customer Experience Representative, you will resolve technical issues, ensure customer satisfaction, manage conversations in Salesforce, collect feedback, and maintain documentation. Collaboration with teams and adherence to company policies is also key.
Top Skills: JIRASalesforce Service CloudServicecloudZendesk
21 Days Ago
Easy Apply
Remote
Hybrid
United States
Easy Apply
Senior level
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
As Sr. Director of Customer Support, you will lead and optimize customer support operations, integrating data analysis and AI to enhance user experiences and business outcomes.
Top Skills: AIAutomationData Analytics
22 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager drives customer growth and retention, enhances IoT support, and ensures machine health through effective communication and participation in product development.
Top Skills: AIIotVibration Analysis
22 Days Ago
Remote
Hybrid
United States
Junior
Junior
Healthtech • Social Impact • Software
As a Billing Support Specialist, you will troubleshoot issues, assist customers, educate them on the platform, and advocate for Clients and Therapists in mental healthcare.
Top Skills: AvailtyClaim Md
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