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Top Customer Success Jobs in Chicago, IL
As a Dealer Success Specialist, you will partner with sales to support and retain automotive dealer customers. Responsibilities include building relationships, resolving issues, monitoring dealer performance, training on products, and maintaining detailed documentation in Salesforce.
The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
The Client SEO Lead is responsible for creating and guiding the creation of a Technical strategy to achieve client objectives and exceed expectations. They will serve as the technical client-facing lead and collaborate with cross-functional teams to ensure customer goals are met.
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As Director of Customer Experience Technology Enablement, you'll drive the strategy for enabling tools within the Customer Experience organization at Instacart, leading the implementation of AI and contact center tools, defining requirements, and collaborating with engineering to improve service delivery.
As a Senior Manager of Customer Success Architects, you will lead a team focused on delivering exceptional service to clients, driving growth initiatives, and building strong customer relationships while ensuring high performance and strategic alignment with company goals.
The Customer Success Manager I develops and implements client engagement strategies and leads educational webinars to enhance customer experience and ensure effective use of the digital platform. Key responsibilities include managing client relationships, driving product adoption, and creating engaging content for client training and retention.
The Senior Manager of Client Success will lead a high-performance team to enhance client relationships and drive engagement for DailyPay's Strategic and Enterprise clients. Responsibilities include implementing best practices for employee financial wellness, managing escalations, and optimizing client retention through strategic initiatives and performance metrics.
The Customer Success Manager at YCharts will support clients to maximize the usage of the company's investment software. Responsibilities include onboarding clients, understanding their strategic goals, maintaining relationships, and collaborating with various teams to enhance client experience.
The Client Success Manager at Ylopo is responsible for managing client relationships, providing high-quality support, and enhancing client retention by identifying upsell and cross-sell opportunities. This role involves addressing escalated issues, collaborating with teams, and ensuring clients are well-informed about the product offerings.
As a Sr. Cloud Support Engineer, you will support customers in implementing SailPoint's IdentityNow product, resolving complex technical issues, and collaborating with internal teams. You'll manage an increasing number of support tickets and contribute to customer satisfaction and knowledge sharing.
Top Companies in Chicago, IL Hiring Customer Success Roles
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