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Top Customer Success Jobs in Chicago, IL
As a Senior Customer Success Manager, you will manage relationships with Mid-Market customers, drive product adoption, develop best practices, and ensure high customer satisfaction and retention. You will onboard clients, strategize for customer success, and advocate on behalf of customers to improve their engagement with Superhuman's productivity tools.
The Patient Advocate serves as the liaison between patients and healthcare providers, managing communications through calls, chats, and emails. Responsibilities include handling inquiries, managing billing processes, facilitating payment follow-ups, and meeting performance metrics related to patient satisfaction and collections.
As a Customer Support Associate, you will assist health insurance agents with their inquiries, provide support to clients, manage incoming requests, resolve common inquiries, document interactions, gather feedback, and collaborate with other departments to enhance service delivery.
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The Live Operations Coordinator will manage the coordination, monitoring, and troubleshooting of live closed captioning events, ensuring client needs and operational efficiency are met. Responsibilities include communication management, data routing, quality control, and process documentation.
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The Medical Operations Patient Advocate provides administrative support to healthcare providers and concierge-style service to patients. This is a 6-month assignment with potential for a full-time permanent role.
As a Website Services Specialist, you'll maintain and enhance customer websites, manage client relationships, address technical challenges, and oversee content management. You'll also provide training for new team members and contribute to product enhancement efforts.
As an Enterprise Customer Success Manager at Smartcat, you will drive client success by helping them maximize Smartcat’s innovative language and translation technology. Responsibilities include onboarding clients, increasing platform adoption, uncovering growth opportunities, and working toward utilization goals, all while maintaining strong client relationships.
Osano invites talented individuals interested in data privacy to connect for future job openings, emphasizing alignment with their mission and values. Potential roles vary across areas like Customer Support, Sales, and People Operations, with opportunities for personal and professional growth in a fully remote environment.
The Deal Operations Specialist at OpenX will manage all operational tasks and data analyses for Brands and Buyers using OpenX ad technology. Responsibilities include managing PMP deals, optimizing campaigns, collaborating with teams, troubleshooting, and delivering performance insights. The role requires expertise in programmatic formats and involves continuous learning and adaptation to meet client needs.
As a Client Campaign Manager at Veritone, you will optimize advertising campaigns to meet goals, analyze large datasets for insights, monitor live campaigns for performance, and communicate with clients for resolution of issues. You'll also collaborate with sales teams during pre-sales calls.
Top Companies in Chicago, IL Hiring Customer Success Roles
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