Top Customer Success Jobs in Chicago, IL

As a Customer Success Manager at Arcadia, you'll manage customer accounts, ensuring satisfaction through data quality and support. You'll provide training, troubleshoot issues, and communicate effectively with internal teams and clients, aligning product offerings with business goals. You'll also lead project timelines and facilitate successful customer engagement.

As a Technical Support Associate at Webflow, you will deliver exceptional customer experiences, assist users in support queues using tools like Zendesk and Jira, document and report bugs, and advocate for customers' needs to enhance the product and services offered by Webflow.

The Senior IT Support Specialist will manage applications, troubleshoot complex technical issues, and provide exceptional customer service. Responsibilities include user management, security configurations, and collaborating on technical discussions and best practices. The role requires proficiency in MDM for macOS and Windows, Google Workspace, and scripting for automation.

As a Principal Security Solutions Specialist, you will enhance customer cybersecurity readiness by delivering tailored security solutions, mentoring team members, and utilizing extensive knowledge in information security, particularly with Microsoft products. This role involves collaborating with various teams to identify threats and improve security programs, while crafting training exercises to prepare organizations for cyber incidents.

As an Underwriter, you will assess medium to complex risks in commercial insurance, make decisions based on underwriting guidelines, and provide customer support. Your role involves building strong relationships with partners, maintaining industry knowledge, and managing the risk portfolio while resolving inquiries and providing technical assistance.

As a Customer Success Manager, you will manage a large portfolio of accounts, enhancing customer engagement and retention through scalable strategies. You'll drive product adoption, monitor customer health metrics, and develop programs for onboarding and education while coordinating with cross-functional teams to optimize the customer experience.

The Manager of Client Engagement at Laudio will develop deep expertise in the Laudio platform, train users, create user outreach strategies, and ensure high user satisfaction and success. Responsibilities include onboarding new users, conducting training, analyzing performance metrics, creating content, and collaborating across teams to refine user processes and enhance the client journey.