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Top Customer Success Jobs in Chicago, IL
The Customer Service Engineer at Moov will provide technical support to customers, troubleshoot technical issues, and assist with API integration. This role involves collaboration with technical teams and maintaining customer satisfaction, while also developing proof of concept implementations to drive customer success.
As a Medicare Advisor at Chapter, you will guide seniors through their Medicare journey while providing expert advice on plan options. Your role involves assessing needs, educating clients, and utilizing Chapter's proprietary technology for best coverage recommendations. Performance metrics include customer satisfaction, retention, and enrollment numbers.
The Sr. Manager of Customer Success at Webflow will be responsible for leading a team to enhance customer satisfaction and retention. This involves optimizing processes, driving customer-centric initiatives, leveraging data for actionable insights, and collaborating with cross-functional teams to boost customer experience and product adoption.
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As an Enterprise Customer Success Manager, you will manage strategic customer relationships to drive adoption, retention, and expansion. Responsibilities include developing strategic plans, understanding customer needs, identifying opportunities for upsell, mentoring team members, and maintaining high satisfaction levels among key stakeholder accounts.
The Customer Success Manager at RunPod will drive customer retention and expansion, manage client portfolios, and collaborate across teams to enhance customer experiences. Responsibilities include monitoring product usage, addressing concerns, and ensuring the achievement of renewal and revenue goals.
As a Customer Success Manager at Argyle, you will serve as the main contact for top customers, overseeing their onboarding, promoting product adoption, and managing renewals. You’ll analyze customer data, collaborate with product teams, build a repeatable customer success model, and monitor KPIs to enhance customer experience while providing insights into the API functionality.
The Support Specialist will handle inbound communications from borrowers and oversee internal collection efforts. Responsibilities include documenting communications using ZenDesk, improving contact center processes, and ensuring compliance with relevant laws. This role demands high performance in a fast-paced environment while maintaining empathy and effective communication with customers.
The Clinical Training and Quality Specialist at Cohere Health will audit clinical decisions, facilitate training for RN teams, coach team members towards quality metrics, and report performance to senior leadership, all aimed at improving operational outcomes.
The Teaching Assistant will support students in Quantitative Reasoning courses, providing mentoring and guidance while managing a group of 30-40 students. Responsibilities include leading discussions, hosting office hours, grading assignments, and attending lectures within designated hours. The role requires a commitment of 8-10 hours per week and aims at maximizing access to education for first- and second-year students.
The Customer Service Representative at Beyond Finance serves as the primary contact for clients in financial hardship programs, delivering exceptional service via inbound and outbound calls. Responsibilities include responding to client requests, resolving issues, and maintaining positive relations while operating computer systems to document interactions.
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