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Top Customer Success Jobs in Boston, MA
Software
The Customer Experience Manager leads customer satisfaction by managing service relationships and executing benefit strategies for assigned accounts. This role involves collaboration with consulting teams, ensuring high-quality service delivery, engaging in open enrollment presentations, and maintaining strong client relationships while staying informed on industry trends.
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Vice President of Customer Success at Hello Heart will ensure high client satisfaction, drive customer outcomes, and lead a client-facing team. Responsibilities include managing client onboarding, training, support, renewals, and expansion, while maintaining client health metrics and strategic planning for improved outcomes.
Information Technology
As a Childcare Provider, you will care for children in their homes, ensuring a safe and nurturing environment. Responsibilities include engaging with kids, following parental guidelines, and performing light household duties related to childcare.
Featured Jobs
Featured
Healthtech • Software • Telehealth
The role involves providing remote dietary care to patients with diabetes, assessing their nutritional needs, crafting personalized meal plans, and collaborating with healthcare professionals to support patient health management.
Top Skills:
Nutrition
Big Data • Enterprise Web • Marketing Tech • Software
The Senior Customer Success Manager at Thanx will oversee the Customer Success cycle for key restaurant accounts, ensuring customer satisfaction and retention. Responsibilities include managing customer relationships, analyzing data to recommend strategies, providing technical solutions, and collaborating with teams to optimize customer performance.
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Other
As a Technical Support Engineer at BeyondTrust, you'll support customers deploying and configuring products, troubleshoot and resolve incidents, and document interactions. You'll communicate professionally, collaborate with team members, and assist in escalations, all while honing your skills in a supportive environment.
Top Skills:
SQL
Healthtech
The Customer Success Manager will manage relationships with Enterprise clients, oversee project implementations, identify growth opportunities, and ensure client satisfaction. Responsibilities include collaborating with internal teams, employing data-driven insights, managing renewals, and contributing to best practices development.
Biotech
The Client Services Coordinator will support multiple teams in managing campaigns across different therapeutic areas. Responsibilities include document creation, client meeting notes, submission docs management in Veeva Vault, and assisting sales teams with SMS copy mockups and campaign monitoring.
Top Skills:
Veeva
AdTech • eCommerce • Marketing Tech
DMi is seeking enthusiastic professionals interested in contributing to a team committed to employee growth and camaraderie. The role offers opportunities to work with Fortune 500 clients while fostering a fun and engaging work environment. Employees receive support through mentorship and financial, mental, and physical health priorities, along with competitive benefits and flexible work options.
AdTech
As a Senior Client Success Manager, you will onboard and support clients using Direct Marketing Services, optimize and manage unique marketing campaigns, build and maintain client relationships, and enhance client satisfaction through proactive engagement and problem-solving.
Top Skills:
Servicetitan
Top Companies in Boston, MA Hiring Customer Success Roles
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