Top Customer Success Jobs in Boston, MA
The Implementation Specialist is responsible for managing multiple implementation projects, maintaining client relationships, defining program requirements, overseeing project execution, configuring software features, providing user training, and assisting with ongoing maintenance and documentation.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.
As a Mainframe Specialist, you will maintain and support mainframe systems, troubleshooting issues and collaborating with teams. Your responsibilities include managing applications and infrastructure, optimizing COBOL programs, handling IBM MQ, ensuring adherence to SDLC, and providing exceptional customer service while documenting and tracking system performance.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
As a Benefits Advisor II at Mitratech, you will provide guidance on health, welfare, and retirement benefits to U.S.-based businesses. Responsibilities include consulting with customers, researching compliance implications, and enhancing the overall customer experience through collaboration and mentorship initiatives.
The Renewals Specialist at Rithum will manage the renewal process for customer contracts, collaborate with Customer Success and Account Executives, and ensure a smooth transition for customers. Responsibilities include managing renewals, negotiating contracts, creating proposals, and maintaining forecasts, all with a focus on customer experience and revenue retention.
Top Companies in Boston, MA Hiring Customer Success Roles
See All
All Filters
No Results
No Results
