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Top Customer Success Jobs in Boston, MA
Cybersecurity
The Renewals Specialist manages the renewals process for 1Password's security software, focusing on customer retention, relationship building, and collaboration with teams to ensure a smooth renewal experience. Responsibilities include analyzing renewal metrics, educating clients on software features, and gathering customer feedback.
Top Skills:
GainsightSalesforce
Insurance • Security
The Insurance Verification Specialist at Evident ID will verify insurance information via phone calls, ensuring compliance and accuracy. Responsibilities include maintaining relationships with insurance stakeholders, data entry, and reporting on verification progress, all while fostering a professional image for the company.
Other
ModSquad is hiring Customer Support Mods to manage customer inquiries through calls and tickets. You'll work flexible hours, assist clients with their products, and provide excellent service. Must be skilled in following workflows and available on weekends.
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Software
The Enterprise Customer Success Manager at AppZen will manage customer relationships from adoption to renewal. Responsibilities include driving product utilization, optimizing configurations, advocating for product improvements, and presenting business value to executives. The role requires strong communication skills and experience with finance tech and enterprise relationships.
Software
As a Customer Success Engagement Manager, you will pitch and implement Zinier’s Field Service Platforms to enterprise customers. Your role involves managing projects, understanding customer needs, and presenting solutions that drive business value. You will collaborate with various stakeholders to ensure timely project delivery and evaluate complex problems to create implementable solutions.
Top Skills:
(None)
Software • Business Intelligence
Outlier is seeking skilled Portuguese writers to assist in training AI models by reviewing and writing in Portuguese. This remote, flexible role involves classifying AI-generated responses and ensuring factual accuracy in content. Candidates should have background in writing or translation.
Top Skills:
Portuguese
Marketing Tech
Field Support Representative at N2 Company, responsible for providing support to Area Directors and assisting with print publication design queries. Full-time remote role with regular business hours. Requires strong communication skills, problem-solving abilities, and familiarity with Microsoft Office and Google Workspace.
Top Skills:
Google WorkspaceMS Office
Marketing Tech
Field Support Representative at The N2 Company responsible for providing support to Area Directors and assisting with print publication design queries. Full-time remote role with a focus on communication and problem-solving skills.
Top Skills:
Google WorkspaceMS Office
Edtech • Software
YiYiEnglish is seeking passionate teachers to provide quality English lessons online to students in China. Teachers will have stable class hours and a consistent schedule, allowing them to build long-term relationships with students. The role emphasizes a caring teaching philosophy and offers support throughout the application process and teaching experience.
Mobile • Software
The Digital Engagement Specialist at Jamf manages and creates customer training experiences, ensuring timely completion of projects. This role involves updating content, collaborating with teams, and supporting learning experiences related to Jamf's offerings.
Top Companies in Boston, MA Hiring Customer Success Roles
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