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Top Customer Success Jobs in Boston, MA

1,010+ Job Results
2 Days Ago
Boston, MA, USA
Remote
502 Employees
Senior level
502 Employees
Senior level
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you'll lead customer accounts for Nasuni, providing technical guidance and advocating for best practices. You will develop trusted relationships, track ongoing issues, and guide customers in utilising Nasuni's solutions while ensuring effective communication and collaboration across teams.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
2 Days Ago
Boston, MA, USA
Remote
996 Employees
Junior
996 Employees
Junior
Consumer Web • Food • Software
As a Fulfillment Excellence Specialist at ezCater, you will support the implementation of technology and workflows, lead cross-functional projects, and enhance communication between teams. Responsibilities include coordinating meetings, identifying workflow bottlenecks, providing user support for tools like Jira and Zendesk, and ensuring the accuracy of Fulfillment Excellence data through analysis.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
3 Days Ago
Framingham, MA, USA
Remote
Hybrid
900 Employees
Entry level
900 Employees
Entry level
Healthtech • Software
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
Top Benefits:
401-K
401-K Matching
Company Equity
+58 More

Featured Jobs

7 Days Ago
Boston, MA, USA
Hybrid
1,200 Employees
60K-70K Annually
Mid level
1,200 Employees
60K-70K Annually
Mid level
Fintech • Payments • Software
The Client Success Manager will enhance client relationships, execute strategies to boost client retention, and identify opportunities for upselling growth. They will analyze client needs and provide tailored solutions, ensure proper onboarding of new clients, and maintain up-to-date knowledge of company services to support clients effectively.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
9 Days Ago
Boston, MA, USA
Remote
Hybrid
400 Employees
Entry level
400 Employees
Entry level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Underwriting Specialist leads securities-based lending processes, including underwriting loan applications, evaluating credit reports, managing collateral documentation, conducting data analytics, and overseeing training and project management. They ensure compliance with underwriting guidelines and maintain communication with clients and team members.
Top Benefits:
401-K
401-K Matching
Company Outings
+36 More
9 Days Ago
Boston, MA, USA
Hybrid
10,000 Employees
Entry level
10,000 Employees
Entry level
eCommerce • Food • Sales • Software
The Service Desk Specialist I provides technical support and troubleshooting for desktop applications, hardware, and AV systems for employees. Responsibilities include installing and tracking computer equipment, resolving connectivity issues, supporting onboarding, and enhancing standard operating procedures. The role also involves collaborating with Corporate IT teams and providing support through various communication channels.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
9 Days Ago
Quincy, MA, USA
1,400 Employees
64K-96K Annually
Entry level
1,400 Employees
64K-96K Annually
Entry level
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
Anduril Industries seeks a Quality Specialist responsible for ensuring product quality through inspection, data collection, and collaboration with stakeholders. The role involves managing non-conformance processes, conducting various inspections, and training team members on quality procedures to meet mission requirements.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+56 More
10 Days Ago
Boston, MA, USA
Hybrid
41 Employees
Senior level
41 Employees
Senior level
Fintech • Social Impact • Software • Financial Services
As a Principal Client Relationship Manager, you will develop and maintain strong relationships with key clients, ensuring their needs are met and driving long-term value. This involves proactive engagement, strategic planning, and collaboration to enhance client satisfaction, retention, and identify new business opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+13 More
11 Days Ago
Boston, MA, USA
Remote
Hybrid
29 Employees
Senior level
29 Employees
Senior level
Cloud • Greentech • Information Technology • Software • Energy
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
13 Days Ago
Quincy, MA, USA
10,000 Employees
Mid level
10,000 Employees
Mid level
AdTech • eCommerce • Food • Marketing Tech • Retail
Evaluate, assess, and support functional leaders, managers, and teams for personal, professional, and organizational growth. Develop and implement OD initiatives and processes to achieve strategic goals and foster continuous improvement. Support team building, assess team dynamics, and provide training on interpersonal and leadership skills. Collaborate with HRBPs and develop systemic solutions to enhance team effectiveness.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+61 More
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