Top Customer Success Jobs in Boston, MA
As a Technical Account Manager, you'll lead customer accounts for Nasuni, providing technical guidance and advocating for best practices. You will develop trusted relationships, track ongoing issues, and guide customers in utilising Nasuni's solutions while ensuring effective communication and collaboration across teams.
As a Fulfillment Excellence Specialist at ezCater, you will support the implementation of technology and workflows, lead cross-functional projects, and enhance communication between teams. Responsibilities include coordinating meetings, identifying workflow bottlenecks, providing user support for tools like Jira and Zendesk, and ensuring the accuracy of Fulfillment Excellence data through analysis.
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
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The Client Success Manager will enhance client relationships, execute strategies to boost client retention, and identify opportunities for upselling growth. They will analyze client needs and provide tailored solutions, ensure proper onboarding of new clients, and maintain up-to-date knowledge of company services to support clients effectively.
The Underwriting Specialist leads securities-based lending processes, including underwriting loan applications, evaluating credit reports, managing collateral documentation, conducting data analytics, and overseeing training and project management. They ensure compliance with underwriting guidelines and maintain communication with clients and team members.
The Service Desk Specialist I provides technical support and troubleshooting for desktop applications, hardware, and AV systems for employees. Responsibilities include installing and tracking computer equipment, resolving connectivity issues, supporting onboarding, and enhancing standard operating procedures. The role also involves collaborating with Corporate IT teams and providing support through various communication channels.
Anduril Industries seeks a Quality Specialist responsible for ensuring product quality through inspection, data collection, and collaboration with stakeholders. The role involves managing non-conformance processes, conducting various inspections, and training team members on quality procedures to meet mission requirements.
As a Principal Client Relationship Manager, you will develop and maintain strong relationships with key clients, ensuring their needs are met and driving long-term value. This involves proactive engagement, strategic planning, and collaboration to enhance client satisfaction, retention, and identify new business opportunities.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
Evaluate, assess, and support functional leaders, managers, and teams for personal, professional, and organizational growth. Develop and implement OD initiatives and processes to achieve strategic goals and foster continuous improvement. Support team building, assess team dynamics, and provide training on interpersonal and leadership skills. Collaborate with HRBPs and develop systemic solutions to enhance team effectiveness.
Top Companies in Boston, MA Hiring Customer Success Roles
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