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Top Customer Success Jobs in Birmingham, AL

952+ Job Results
19 Days Ago
Birmingham, AL
Remote
818 Employees
Senior level
818 Employees
Senior level
Other
The Operational Compliance Specialist leads operational quality compliance, conducts compliance checks on clinical trial documents, maintains quality support for regulatory compliance, and facilitates process improvement and CAPA management to enhance operational effectiveness and business success.
19 Days Ago
Birmingham, AL
Remote
1,162 Employees
1,162 Employees
Not Specified
Information Technology • Internet of Things
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
19 Days Ago
Birmingham, AL
Remote
150 Employees
70K-80K Annually
Senior level
150 Employees
70K-80K Annually
Senior level
Software
The Senior Customer Enablement & Support Specialist at Sayge will guide HR leaders and coaching participants through onboarding and enablement, ensuring a positive experience with the coaching programs. Responsibilities include providing solutions, leading onboarding calls, and advocating for customer needs to internal teams.
19 Days Ago
Birmingham, AL
Remote
329 Employees
110K-145K Annually
Expert/Leader
329 Employees
110K-145K Annually
Expert/Leader
Cloud • Information Technology • Analytics
The Customer Success Architect (CSA) provides technical guidance to customers post-sales, ensuring they meet objectives and derive value from the company’s analytics tool. Responsibilities include advising on best practices, capturing product feedback, identifying growth opportunities, and cultivating customer references.
19 Days Ago
Birmingham, AL
Remote
325 Employees
Junior
325 Employees
Junior
Software
As a Customer Success Manager, you will manage the complete customer experience from post-sales onboarding to retention and growth of a $2M book of business, ensuring customers derive maximum value from Conversation Intelligence. Responsibilities include driving customer engagement, resolving issues, and influencing product direction.
19 Days Ago
Birmingham, AL
Remote
275 Employees
Junior
275 Employees
Junior
Fintech
As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
19 Days Ago
Birmingham, AL
Remote
78 Employees
Mid level
78 Employees
Mid level
Information Technology • Database • Consulting
The Client Partner at Kicksaw is responsible for strengthening Salesforce consulting relationships, developing outreach strategies, and collaborating with teams to ensure successful client onboarding. This role requires identifying prospects, exceeding sales quotas, and leveraging partner ecosystems to optimize partnerships.
19 Days Ago
Birmingham, AL
Remote
43 Employees
Entry level
43 Employees
Entry level
Big Data • Analytics • Hospitality
The Customer Success Representative at Kalibri Labs will assist with support requests from clients, develop training materials, and help with on-boarding and client engagement tasks. This entry-level role involves monitoring support requests, assisting with ad-hoc reporting, and providing client-facing support while collaborating with various internal teams.
19 Days Ago
Birmingham, AL
Remote
5,500 Employees
46K-77K Annually
Entry level
5,500 Employees
46K-77K Annually
Entry level
Healthtech • Logistics • Software
The Document Control Specialist I supports the maintenance of SOPs and change management activities for pharmacy operations and manufacturing. Key responsibilities include processing documents, resolving documentation issues, collaborating with cross-functional teams, and ensuring compliance with regulations. The role requires accuracy, attention to detail, and the ability to learn new software applications.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+5 More
19 Days Ago
Birmingham, AL
Remote
220 Employees
75K-102K Annually
Mid level
220 Employees
75K-102K Annually
Mid level
Agency • Digital Media • Analytics • Consulting
Account Supervisor at Seer Interactive, a remote first digital marketing consultancy. Responsible for managing mid-size enterprise accounts, crafting holistic strategies, and translating client goals into SEO, PPC, and Analytics opportunities. Must be a leader with a passion for digital marketing and client success.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
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