Top Customer Success Jobs in Birmingham, AL

As a Helpdesk Administrator, you will support internal IT by resolving technical issues, managing helpdesk tickets, and maintaining IT documentation in a remote environment.

The Customer Success Manager will advise Enterprise customers, ensuring successful Webflow launches and driving value through strategic planning and relationship management.

As a Technical Account Manager, you provide strategic technical guidance to clients, manage accounts, collaborate with product teams, and optimize customer experiences to drive growth.

As a Customer Success Operations Analyst at Grammarly, you'll enhance operational processes, manage customer success technology stacks, and support data-driven initiatives to improve customer experiences.

The IT Incident Management Specialist ensures efficient incident handling, coordinates incident responses, and communicates with stakeholders. Responsibilities include monitoring incident queues, facilitating resolutions, and conducting post-incident reviews, as well as enhancing incident management processes.

The Customer Onboarding Specialist will manage the onboarding process for new customers, ensuring successful product implementation and high customer satisfaction.

As a Technical Adoption Manager, you will ensure customers adopt and deploy Cisco Spaces OS, coordinate implementations, create training materials, and communicate effectively with clients throughout the process.