Top Customer Success Jobs in Baltimore, MD
The Customer Success Manager at Pulley will lead customer relationships, enhance product usage, ensure retention, gather feedback for improvements, and collaborate with other teams to deliver solutions. The role involves a proactive approach to account management in a SaaS environment, focusing on customer experience and problem-solving.
The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
The Onsite Specialist Lead is responsible for managing onsite lead retrieval services, implementing sales strategies, and ensuring customer satisfaction at events. This role involves equipment management, staff oversight, reporting, and post-event financial responsibilities. The specialist must collaborate with various stakeholders and occasionally contribute to telemarketing efforts.
The Regulatory Affairs & Quality Specialist ensures compliance with ISO standards and regulations, manages QMS documentation, conducts audits, and provides training. The role includes improving quality management systems and participating in special projects aligned with organizational goals.
As a Customer Support Specialist at Calendly, you will be the first point of contact for customers, providing solutions and enhancing their experience. Your responsibilities include resolving support tickets via Live Chat, Phone, or Email, maintaining expert product knowledge, and participating in support initiatives to meet both individual and team metrics.
As an Influencer Specialist at Abbott, you will develop and execute an influencer strategy to meet brand objectives, manage relationships with influencers, create impactful marketing campaigns, and analyze their effectiveness. You will collaborate with various teams and oversee the influencer program budget to optimize ROI.
As a Therapeutic Specialist for HIV, you will represent Gilead's products to a targeted customer base, focusing on achieving sales targets. You'll establish relationships with healthcare providers, deliver clinical updates, and synthesize complex information for diverse audiences. The role requires strong presentation skills and a comprehensive understanding of both Gilead and competitor products.
The Technical Representative for the Core team at 1Password troubleshoots Tier 2 issues affecting customers, supports Tier 1 issues, and assists junior colleagues. The role involves diagnosing technical problems, providing effective customer support, and monitoring ticket escalations.
The Enterprise Customer Success Manager at WorkRamp manages high-value customer accounts, builds relationships, drives product adoption, handles renewals, and collaborates with the product team. This role requires strong communication skills and experience in managing enterprise accounts.
As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.
All Filters
No Results
No Results
