Top Customer Success Jobs in Austin, TX

As an Investor Support Specialist at MicroVentures, you will provide exceptional client service to accredited investors through various communication channels. Your role involves educating clients about private equity investments, solving their problems, and building strong relationships within a collaborative team environment while adapting to market changes.

The Client Support Specialist at MicroVentures will deliver exceptional service to investors through chat, email, and phone. Responsibilities include educating clients on the investment process, resolving their issues, and collaborating with the team to enhance client interactions and processes.

The Client Representative will connect donors with non-profit organizations, enhance brand visibility, and manage in-person brand presentations. Key responsibilities include improving communication lines, resolving issues, and ensuring donor appreciation while maintaining a professional demeanor.

The Customer Success Manager is responsible for ensuring customer satisfaction and retention by maximizing the use of NCC's products and services, promoting upselling opportunities, and providing exceptional support. The role involves analyzing account activity, identifying at-risk accounts, and executing retention strategies to maintain strong client relationships.

As a Client Solutions Associate at GLG, you will support client projects by recruiting experts for the Insight Network, manage scheduling and communications, and learn to deliver excellent client service. The role involves extensive collaboration, project coordination, and the opportunity to develop business skills.

The Client Solutions Associate will support team projects, recruit experts, engage with network members, and confirm client meetings. The role emphasizes fast-paced communication, collaboration, and understanding client needs, while also focusing on transferring skills in client service, problem-solving, and project management.

Join our team as a Customer Support Specialist and play a foundational role in ensuring the success of our rapidly growing customer base. You will respond to customer inquiries, troubleshoot technical issues, and ensure customer satisfaction. We're looking for someone passionate about providing excellent customer support and who can work well in a fast-paced environment. No specific tech skills required.

The Customer Support Manager will lead and develop a team of customer support specialists, oversee support operations, drive operational excellence, manage escalated issues, and collaborate with cross-functional teams to improve customer support processes. They will also focus on training and analytics to enhance service quality.

As a Compliance Specialist, you will act as the primary contact for compliance inquiries, support the local Compliance team, conduct daily reviews related to import/export regulations, ensure adherence to company policies, and maintain certifications related to Customs and Trade compliance. You'll also assist operations and contribute to process improvements.