Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
Read more about our marquee customer event Innergize at Innergize 2024
What will I be doing?
- Assist AR team in day-to-day Billing Tasks requiring Bulk Actions.
- Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues.
- Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team.
- Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience
- Ensure the security and integrity of Zuora’s environment by implementing best practices and security measures
- Configure and manage notifications within Zuora to keep cross-functional teams, informed of key events and updates
- Responsible for the change management and release process of Zuora Billing,
- Maintain up-to-date knowledge of system functionality, customization, and integration
- Assist Product Teams with Zuora Integrations
What skills do I need?
- 3+ years of experience with Zuora Billing administration and configuration (in-house), at a SaaS Company
- A strong understanding of the quote-to-cash (Q2C) business process.
- Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes (Avalara)
- Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports
- Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration.
- Revenue Recognition, Financial Reporting, and Integration into the ERP system (NetSuite)
- Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization.
- Experience working in Zuora sandbox, including deployment across multiple environments
- Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams
Why Zenoti?
- Be part of an innovative company that is revolutionizing the wellness and beauty industry.
- Work with a dynamic and diverse team that values collaboration, creativity, and growth.
- Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.
- Attractive compensation.
- Medical coverage for yourself and your immediate family.
- Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.
- Regular social activities, and opportunities to give back through social work and community initiatives.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
What We Do
Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.
Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.
If you're interested in joining our talented team of designers, developers, marketers, account managers and more, check out our careers page at http://www.zenoti.com/careers.html.
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