The Senior Product Specialist will work with customers to define their needs, implement Zenoti solutions, and ensure successful operations. Responsibilities include delivering demos, configuring products, managing customer relationships, and coordinating with internal teams. The role requires deep product knowledge and strong communication skills to enhance customer satisfaction and drive revenue in the wellness industry.

The Director of Product Management at Zenoti will lead the development of a comprehensive software solution for the beauty and wellness industry, leveraging B2B SaaS, mobile, web, and cloud technologies. The role requires strong communication and problem-solving skills, along with a proven ability to manage cross-functional teams and deliver actionable steps from complex problems.

Design, develop, and deploy cloud-based features using Python and relevant frameworks for cutting-edge AI products in the wellness industry. Collaborate with data scientists and product managers to translate business requirements into technical solutions, leverage data analysis techniques to extract insights, conduct code reviews, troubleshoot technical issues, and stay updated with the latest advancements in Python and cloud technologies.

In this role, you will configure and implement Zenoti software for customers, assist in data migration tasks, develop proof of concepts, and ensure customer satisfaction. You'll work with internal teams, maintain documentation, and stay current with product knowledge to support seamless system integrations.

The Lead Product Manager at Zenoti will manage the development of a cloud software solution for the beauty and wellness industry, focusing on user experience, team collaboration, and market requirements. Responsibilities include communicating with customers and executives, problem-solving using data, and influencing cross-functional teams to create actionable plans.

The Product Specialist will work with clients to understand their needs, implement Zenoti solutions, configure software, address customer issues, and ensure satisfaction through exceptional service and documentation. The role requires strong communication skills and the ability to manage multiple projects while staying current with the product knowledge.

In this role, the Senior Director for Customer Success will lead efforts to deliver ROI for customers using Zenoti products, drive customer satisfaction, develop customer lifecycle strategies, and advocate for clients within the organization. The position encompasses managing relationships with complex accounts and influencing future business growth through enhanced product adoption and customer engagement.

The Senior Account Executive will convert leads generated by sales teams, create own leads, strategize and execute deal closures, consult with potential customers, ensure seamless transition to implementation teams, support existing customers, and collaborate with sales for pipeline enhancement.

Product Support Consultants assist customers in using Zenoti's software effectively. Responsibilities include handling inbound requests through phone, chat, and email, ensuring customer issues are resolved, providing consultations, creating knowledge base materials, and acting as mentors to peers.

As a Product Specialist at Zenoti, you will partner with customers to lead the implementations of feature add-ons and enhancements, ensuring customer satisfaction through excellent support and communication. You'll manage demos, training, and documentation, while leveraging your software knowledge and consulting experience to drive product adoption and increase revenue for clients in the wellness industry.

The Sales Engineer collaborates with Account Executives to assess customer needs and demonstrates how Zenoti's cloud-based software can meet those needs. Responsibilities include preparing software demonstrations, engaging in technical discussions, responding to RFPs, and providing technical support related to security and compliance.

The Senior Product Specialist will lead the implementation of Zenoti's software solutions for customers, manage onboarding, provide training, and ensure customer satisfaction by addressing concerns promptly. This role involves understanding complex software functionalities and facilitating communication between technical teams and clients.

The Lead Customer Success Manager will focus on retaining existing customers and enhancing brand loyalty by building strong relationships and ensuring high user adoption of the customer success management application. Responsibilities include gathering feedback, implementing best practices, and managing customer expectations effectively.

The Director of Customer Onboarding at Zenoti will oversee the onboarding and implementation of new clients onto SaaS products, manage a team of project managers and specialists, and partner with internal teams to enhance customer experiences and operational efficiency.

As a Senior Customer Success Manager at Zenoti, you will enhance brand loyalty, retain clients, and manage complex relationships by building value-based connections, gathering product feedback, and ensuring high user adoption of the customer success application. Your domain expertise will be crucial in achieving customer success through optimal processes and smooth onboarding transitions.

The Senior Account Executive role involves converting qualified leads, implementing business plans for quota attainment, conducting customer discovery, and maintaining relations with new clients. The executive will collaborate with technical teams for demos and ensure smooth transitions for customers while upselling services and strategizing with Inside Sales to increase the sales pipeline.

The Senior Product Manager at Zenoti will oversee the development and management of cloud-based software solutions for the beauty and wellness industry, ensuring seamless functionality for business operations. Responsibilities include collaborating with teams, influencing cross-functional stakeholders, problem-solving with data, and building product roadmaps.

The Sales Solution Consultant at Zenoti focuses on upselling Fintech services to existing clients through webinars and product demonstrations, while managing the CRM pipeline for potential opportunities. The role requires strong communication skills and experience in B2B sales or solution consulting related to payments.

As a Senior Software Engineer at Zenoti, you'll design, architect, develop, and maintain essential software components. You'll collaborate with product managers and quality assurance teams, build features focused on usability and performance, and work in an agile environment to scale products efficiently. You'll also release monthly features and continuously improve based on user feedback.

The Senior Salesforce Administrator will customize and manage Salesforce, ensuring data organization and user access. They will proactively solve problems, translate business needs into technical solutions, and advocate for continuous improvement within Salesforce. The role involves cross-team collaboration, overseeing the Quote to Cash process, and supporting reporting requirements with the data warehouse team.