Workplace Services Technician

Posted 3 Hours Ago
Be an Early Applicant
San Mateo, CA
Hybrid
115K-143K Annually
Senior level
Computer Vision • Gaming • Software • Virtual Reality • Web3 • Metaverse
Immersive gaming and creation platform
The Role
The Workplace Services Technician at Roblox will maintain the San Mateo offices, ensuring an outstanding employee experience. Responsibilities include troubleshooting and repairing office issues, managing maintenance requests, and supporting setups for events and new employee workstations. The role requires strong customer interaction and organizational skills, with a focus on effective communication and problem-solving in a fast-paced environment.
Summary Generated by Built In

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Reporting to the Director, Facilities, the Workplace Services Tech, will be primary in maintaining Roblox San Mateo offices. You will be a key piece in crafting an outstanding employee experience for all Robloxians by being customer oriented, proactive in maintenance and operational needs, and work successfully across multiple teams in-person and using communication tools such as email and slack.

Role is based in San Mateo, CA On-site/Monday - Friday (Nights and Weekends on a rotational basis): 7:30am - 4.30pm

You have:

  • 8+ years experience in Facilities Operations
  • Must be productive and effective with minimal direction
  • Ability to prioritize responsibilities and multi-tasking in a fast-paced, constantly evolving, multifaceted environment
  • Deep experience working with customers and provide the personalized service
  • Working knowledge of hand tools with ability to use effectively
  • Aptitude to utilize computers, apps/software tools, or other relevant/required technology as needed to perform and communicate in the role
  • You are resourceful, exhibit patience under pressure, and know you’re capable of finding solutions
  • You are a strong communicator and self-starter
  • Exceptional time management and organizational skills.
  • Familiarity working with Google Suite

You Will

  • Troubleshoot and/or repair common issues pertaining to cabinetry, millwork, laminates, plumbing fixtures, and interior building finishes (paint and patch)
  • Interact and communicate with property management and engineers
  • Assemble/install/repair furniture, fixtures and equipment
  • Move, arrange and transport furniture, equipment and materials
  • Supervise installer and move vendors
  • Respond to and address Site Services ticket requests
  • Conduct inspections of facilities to identify maintenance issues including, but not limited to safety hazard
  • Support vendor site visits
  • Processes maintenance related work orders and maintains a schedule of planned maintenance projects
  • Installs signs and whiteboards in select spaces as advised
  • Support setup/breakdown of onsite events, meetings, training, etc.
  • Setup of new employee workstations, including office relocations (moves adds changes)
  • Ensure appropriate inventory levels for maintenance/office supplies
  • Member of the Emergency Response Team (ERT) to assist with building emergencies
  • Keeps storage facilities and equipment in an orderly, working condition
  • Duties may require work during evenings and weekends.
  • Other duties as assigned

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.

Annual Salary Range

$115,460$142,770 USD

Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).

You’ll Love: 

  • Industry-leading compensation package
  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy (varies by exemption status)
  • Roflex - Flexible and supportive work policy 
  • Roblox Admin badge for your avatar
  • At Roblox HQ: 
    • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
    • Onsite fitness center and fitness program credit
    • Annual CalTrain Go Pass

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.

What the Team is Saying

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The Company
HQ: San Mateo, CA
2,500 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

Roblox is an immersive gaming and creation platform that offers people millions of ways to be together, inviting its community to explore, create and share endless unique experiences. Our vision is to reimagine the way people come together — in a world that's safe, civil, and optimistic. To achieve this vision, we are building an innovative company that, together with the Roblox community, has the ability to strengthen our social fabric and support economic growth for people around the world.

Why Work With Us

Every day, Roblox employees tackle complex questions and drive incredible innovation. Join us in building the future of human connection and communication.

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Roblox Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are requiring employees to be in the office three days a week – with core days being Tuesday, Wednesday, and Thursday. On Mondays and Fridays, employees may choose to work remotely, although the office will still be open.

Typical time on-site: 3 days a week
Company Office Image
HQSan Mateo, CA
IN
Learn more

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