Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
Smartsheet is looking for a Workplace Lead in our office in London to provide support to the growing team. You will be responsible for managing office and facility operations. You must enjoy the challenges of supporting diverse people and programs. You will need to remain flexible and efficient.
You will be office-based in London and report to the Director of Workplace Service based in New Hampshire, USA.
You Will:
- Manage vendor relationships to ensure Workplace Service programs are well executed and are meeting company needs per our global program standards
- Be the liaison to building management; coordinate maintenance, janitorial, and other building operations and services
- Maintain facility cleanliness, appearance and functionality, including common areas such as lobbies, conference rooms, and pantry with global facility maintenance programming standards
- Act as the lead for our corporate food and beverage program, partnering with the Workplace Experience Program Manager to meet the program goals and objectives
- Manage shipping services for all incoming and outgoing business related packages
- Plan and execute employee experience events, including setup and catering logistics
- Manage inventory and order fulfilment of company branded merchandise for new hire welcome kits or to support Workplace Service programming
- Assist HR and IT with onboarding and off boarding employees and contractors
- Support employees and maintain high level of engagement in the employee experience
- Greet candidates and guests, manage packages and vendor visits
- Be a Smartsheet cultural ambassador by recognising and developing the culture of the office while continuing to champion the core Smartsheet values
- Provide administrative support to other departments as able based on priority list
- Perform other duties as assigned
You Have:
- 4+ years of relevant experience in office or facilities management
- Strong prioritisation skills
- Ability to provide occasional coverage outside of normal business hours
- Familiarity with Google Drive, Docs and Slides
- Analytical and data-driven approach
- Customer service skills consistent with our values and commitment to employee, candidate and visitor experience
- Ability to manage highly sensitive situations
- Comfortability with frequent change
- Must be able to move throughout the office during office hours & be able to move equipment weighing up to 22 KG
- Legally eligible to work in the UK on an ongoing basis
Perks & Benefits:
- Employer-paid Private Medical and Dental, additional cost for family members
- Equity - Restricted Stock Units (RSUs) for eligible roles
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)
Get to Know Us:
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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What We Do
At Smartsheet, our mission is to empower anyone to drive meaningful change — for themselves, their businesses, and the world. Simply working harder is not enough to be successful against a shifting economic landscape. Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a flexible, secure, no-code platform that gives anyone the ability to continuously make an impact. By changing the way the world works, we believe we can change the world.
Why Work With Us
Smartsheet is a place where people love what they do and are empowered to do their best work every day. We support one another and achieve our goals as a team, not as individuals. Regardless of role, team members are driven, entrepreneurial, and committed to making an impact by turning great ideas into action.
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