Workplace Experience Manager

Posted 3 Days Ago
Be an Early Applicant
New York, NY
Hybrid
82K-120K Annually
Senior level
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Celonis helps the world’s largest and most esteemed brands make processes work for people, companies and the planet.
The Role
The Workplace Experience Manager will oversee office operations, manage external contractors, develop workplace strategy, and ensure a high-quality experience for employees and guests in NYC.
Summary Generated by Built In

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

The Workplace Services team is a fun and collaborative global team. We are excited to see the team get more professional as we grow and are looking for people ready to help us continue to build a world class workplace experience!

The Role:

As the Workplace Manager for our New York City HQ, you’ll be overseeing one of our most important and most dynamic offices in the portfolio. Our office is on the 70th floor of the World Trade Center, the view and beautiful design of the space will be your backdrop for a bustling hybrid work environment. In this role, you will be empowered to create, scale and elevate the experience of every employee or external guest. The right person for this role is someone who is excited by challenges, can think on their feet and keep their cool in all situations. We want our team to feel valued and think big. An amazing workplace experience is a huge part of that and you would be the face of that experience. If you like how this sounds so far check out the details below and get in touch with us!

The work you’ll do:

  • Draft, articulate and execute workplace strategy in New York City office based with focus on hospitality and experience as well as effective functioning of the space
  • Effectively manage a team of external contractors, service providers and suppliers who are impacting the site operations (receptionists, day porters, cleaning staff, property management, etc.)
  • Develop and drive adequate stakeholder communication strategy for the site relevant, workplace topics
  • Support the works of the site management committee and proactively work on driving the engagement of the office by taking part in, or, leading local initiatives
  • You will have full responsibility for the development of the necessary workplace budget for NYC office as well as to be accountable for its appropriate execution
  • Balancing a wide range of long-term projects to improve the day-to-day operations of your local office. Projects range from cultural initiatives, space optimization, seasonal programming, food and beverage standards and internal tool management.
  • Partnering with other functions in the organization like IT, People team, BRGs, Leadership representatives in order to deliver a world-class employee experience.
  • Show continuous presence and ownership for all people & customer facing areas and event spaces.
  • Local vendor Management including contract and relationship management.
  • The monitoring of optimal office space planning and provisioning of utilization - recommendations including end-to-end project management of office relocations, move logistics, expansions or densifications

The qualifications you need:

  • 5+ years of office management experience, preferably in a fast-paced tech environment, hotel, or professional services environment where hospitality and experience is an imperative.
  • A high level of service orientation, as well as strong time-management and problem-solving skills.
  • Leadership and administrative skills, computer knowledge and a basic financial understanding.
  • Self-starter, creative, enthusiastic, committed and determined.
  • Reliable, accurate and detail-oriented with a proactive and professional
  • Can-Do attitude that can still have fun and see the humor in things.
  • Excellent IT troubleshooting skills. Experience with Zoom, polycom systems - Mac, PC, G-Suite and space management systems is preferred.
  • Ensure confidentiality and discretion whenever necessary.

Location: This position is based on-site in the New York office. 

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$82,000$120,000 USD

What Celonis Can Offer You:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future


About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.


Data Privacy, Equal Opportunity, and Accessibility Information

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’  Statements on Data Privacy, Equal Opportunity and Accessibility.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Top Skills

Google Suite
macOS
Pc
Polycom Systems
Space Management Systems
Zoom

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The Company
HQ: New York, NY
3,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Why Work With Us

Celonis is a dynamic, fast-paced, and rewarding place to work. We tackle challenges together and celebrate our successes as a team in and out of the office.

Together, we’re changing the world one process at a time. Care to join us?

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About our Teams

Celonis Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.

Typical time on-site: Not Specified
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