Workplace Experience Administrator

Company Description

Publicis Communications is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore, formed by Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL. At Publicis Singapore, we believe that magic happens when brands lead change with creativity and bravery.

We believe in effecting positive change through creativity, always.

While we seek out the most brilliant minds to help us on our quest, we’re also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution.

We’re a community of experts that hail from every discipline.

We’re activists who embrace challenges with agility and dynamism.

We’re idealists who thrive on inspiration.

We’re romantics who believe that an idea can change the world, but also that the idea can come from anyone and anywhere.

We’re all that, but we don’t stop at that.

Because we’re committed to becoming better versions of ourselves, every. single. day.

For some of the most popular consumer brands in the world, your ideas, solutions and art will reach and impact the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change.

Job Description

The Workplace Experience Administrator will play a crucial role in overseeing two distinct portfolios within the workplace experience profile: Wellness and the Experience Hub, contributing to a vibrant, engaging, and healthy workplace.

• Wellness Portfolio: Focuses on promoting employee well-being by designing and coordinating wellness programs and activities. The administrator will be responsible for implementing health and wellness initiatives, organizing workshops, and fostering a positive work environment to enhance employee satisfaction and productivity.
• Experience Hub Portfolio: Involves managing office services, events, visitor hospitality, and supporting the Experience Hub. The administrator will ensure seamless operations, provide exceptional support to employees, clients, and visitors, while also handling key administrative functions, including occasional reception coverage.

Wellness Portfolio

• Design and implement wellness programs tailored to meet employee needs, focusing on holistic health.
• Conduct assessments to identify organizational wellness interests.
• Plan wellness activities such as workshops, fitness classes, health screenings, and mental health seminars.
• Coordinate logistics, including venue selection, scheduling, and vendor management for wellness initiatives.
• Develop and execute communication strategies to promote wellness programs via newsletters, posters, and digital platforms.
• Engage employees through feedback surveys to enhance wellness offerings.
• Collaborate with internal teams and external vendors to enhance wellness offerings.
• Build partnerships with health professionals, wellness experts, and other organizations for additional resources.
• Assist in managing the budget for wellness programs, ensuring cost-effectiveness and providing expenditure reports.
• Monitor program effectiveness and generate regular updates for reporting.

Experience Hub Portfolio

• Manage the Experience Hub, ensuring positive and memorable experiences for employees and visitors.
• Provide occasional reception coverage, serving as a welcoming and professional point of contact for visitors.
• Serve as the primary point of contact for workplace-related inquiries and issues.
• Provide support on workplace matters, including office facilities, equipment, and access.
• Collaborate cross-functionally to resolve workplace-related concerns.
• Plan, organize, and execute workplace events, ensuring seamless coordination with internal and external stakeholders.
• Collaborate cross-functionally to plan and execute events that enhance employee engagement and promote a positive work culture.
• Identify opportunities to improve employee engagement and overall workplace morale.

Qualifications

• Minimum of 3 years of experience in a similar role within a medium to large organization in Singapore, with a focus on wellness activities and administrative support.
• Proven experience in planning, implementing, and overseeing wellness programs and activities, along with providing administrative support for workplace experience functions.
• In-depth understanding of health and wellness trends, including mental health and employee well-being initiatives.
• Proficient in Microsoft Office Suite, adaptable to modern technology, and quick to learn in-house software and applications.
• Strong problem-solving and decision-making skills, with the ability to think critically and address issues effectively.
• Demonstrates discretion in managing confidential information and strictly adheres to confidentiality protocols.
• Flexible and proactive, capable of managing shifting priorities, and able to work independently with minimal supervision.
• Excellent organizational skills, with the ability to handle multiple projects simultaneously and deliver results within deadlines.
• Strong interpersonal and communication skills, fostering productive collaboration with internal and external stakeholders.
• Skilled in business writing and verbal communication, with the ability to communicate clearly and effectively in an English-speaking environment.
• High level of initiative and self-motivation, able to anticipate needs and take ownership of tasks.
• Experience in managing events and supporting visitor hospitality services is a plus.

Additional Information

Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One.

Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.