We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.
At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.
Every member of our team shares a deep commitment to this mission. If you’re driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.
About the Role
The Workplace Coordinator plays a crucial role in ensuring a positive work environment by managing facilities, logistics, employee support, and fostering a vibrant company culture. This includes coordinating company-sponsored events, managing hotel partnerships, organizing weekly company lunches, and maintaining a strong and positive in-office presence. This role will ultimately be the face of Charlie Health’s Nashville office and first point of contact for all guests and in-office employees. The Workplace Coordinator will also assist the Clinical Licensing team with administrative functions (and any other administrative duties within scope), including but not limited to printing and processing mail, handling sensitive employee information, and data entry.
We’re a team of of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
This role requires being in our Nashville office 5 days a week from 8:30 AM to 5:30 PM, and to remain available for any afterhours events that may happen from time to time.
Responsibilities
- Oversee Charlie Health facilities by supervising office maintenance, stocking supplies and equipment, and enforcing a high standard of cleanliness and organization
- Coordinate logistics for all on-site guests, including but not limited to: building access, mail and packages, and employee onboarding/moves
- Support employee engagement and be a culture ambassador; serve a positive and welcoming presence as the first point of contact for all employees and visitors
- Organize and execute company-sponsored events, including planning happy hours and weekly company lunches
- Manage relationships with corporate hotel partners; negotiate agreements and ensure smooth arrangements for employee travel and accommodations
- Process mail, checks, faxes, and sensitive personnel-related information on behalf of HR, Compliance, and other teams as needed
Requirements
- High school diploma or equivalent (bachelor's degree preferred)
- 2+ year of professional experience in an office management role
- Ability to foster a positive culture and engage employees
- Strong organizational and multitasking skills
- Proficiency in G-Suite and event planning software
- Excellent communication and problem-solving abilities
- Knowledge of health and safety regulations
- Capable of wearing many hats and adapting to the evolving needs of a fast-paced start-up
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
- Connection: Care deeply & inspire hope.
- We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
- We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
- Congruence: Stay curious & heed the evidence.
- We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
- Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
- Commitment: Act with urgency & don’t give up.
- We work as swiftly as possible. The mental health crisis is relentless, and so are we.
- Our clients don’t give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
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What We Do
Charlie Health provides personalized, treatment programs for teens, young adults, and families struggling with mental health and substance use disorders. Our team of forward-thinking, industry leaders leverage a tailored approach to evidence-based, comprehensive treatment plans. Through group, individual, and family therapy, we're providing clients with the support they need to achieve sustainable healing.
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