Workforce Management Intern- Insurance Operations Summer 2025

We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't stop until we've set the bar even higher. We're ready to help you achieve more.

Purpose:

Working at Athene is more than an internship - it's a game changer for your career. Being an intern at Athene is seeing your idea come into fruition through collaborating with a team. It's doing meaningful work with talented people. All internships are designed for you to create innovative solutions for our customers and the industry. Your internship is about making a difference in our communities. This is your chance to change the game with one of the leading retirement services companies in the United States. Qualified candidates must be enrolled at an accredited college or university for Fall term 2025.
What you can expect as an Athene Intern:
Professional development
Social events
Networking events
Volunteer opportunities
Community involvement
Collaboration with other interns
Paid housing option (if eligible)
Internships will run from mid-May to early August
These are in-office internships at our West Des Moines located at 7700 Mills Civic Parkway.
Interviews and hiring decisions expect to be completed prior to mid-November, with some being completed as early as late September.

Accountabilities:

The WFM team supports a variety of different teams in operations and work closely with leadership on staffing models, forecasting volumes, providing detailed analysis and so much more! The team ensures that we have the right number of frontline reps scheduled to work with the volumes that we forecast. Currently, we have 2 team members that were previous WFM interns that we have hired full time.

• Assist the WFM Team with daily workload such as reporting and managing frontline schedules
• Managing shared inbox
• Provide strong documentation over processes and data analysis performed
• Interns are expected to work independently and will be responsible for ownership of their portion of a project once they have been properly trained
• Interns are encouraged to add value and provide recommendations to improvements or processes and systems by applying their experience and knowledge
• Interns must maintain a log evaluating each project assigned and prepare an evaluation of the experience in order to improve the quality of future projects

Qualifications and Experience:

• Self motivated and ability to work independently
• Proficient verbal and written communication skills
• Great attention to detail
• Intermediate level with Microsoft Excel, PowerPoint and Word.
• Ability to work collaboratively with a team

Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene.

Athene is a Military Friendly Employer! Learn more about how we support our Veterans.

Athene celebrates diversity, is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.