Workday Sr. Solutions Architect

Our Story

We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.

But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.

And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.

And that’s what we’re after, to inspire people’s lives and style.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

Workday Sr Solutions Architect
End to End Configuration + HCM, Recruiting, Security, Payroll

About the Role:

The Workday Sr Solutions Architect will be a key member of the HR Technology and Analytics team, responsible for ensuring that our HRIS systems meet the strategic and operational needs of the organization and partner with the Director, HR Technology to develop and maintain the HR Technology roadmap. The Sr Solutions Architect will oversee end to end configuration, while supporting HCM, Recruiting, Security, and Payroll themselves. In this role, you will drive continuous improvement by recognizing the needs of HR and the business, identifying gaps and potential fits, and managing the creative solutioning and delivery. A successful solutions architect will champion collaboration across the HR Technology team to identify and consider cross functional impacts to any design or configuration improvement.

The ideal candidate will have a deep understanding of Workday’s cross functional complexities, security, configurations, and best practices, coupled with strong analytical skills and the ability to translate business requirements into effective system solutions.

What You Get To Do Every Day:

• As a Workday expert, provide support to Workday functional owners and end users by diagnosing, troubleshooting, and resolving complex (Tier 2 escalation) system issues and problem areas
• Turn business requirements into technical requirements and proposed Workday solutions while treating every challenge as an opportunity for improvement and efficiency
• Evaluate and drive deployment of feature releases and functionality to identify opportunities to improve and optimize the use Workday, ensuring HR and business requirements are met (serve as subject matter expert on current and upcoming Workday capabilities)
• Develop long term, scalable business process design enhancements, reports, and dashboards that will advance Workday adoption and ease of use
• Deploy creative solutioning to accommodate for gaps between business needs and system capabilities
• Develop and coach the junior members of the HR Technology team.
• Partner with HR and IT leaders to seek out opportunities for continuous improvement and develop long term scalable solutions that help improve HR processes and streamline user experience by rethinking existing configurations and deploying new features
• Partner with IT in the implementation and management of integrations with Workday
• Partner with Workday Support Team to ensure up-to-date documentation of system functions, processes and capabilities
• Act as an active member for the Workday community - staying ahead of Workday updates, fixes and resolutions and make recommendations for continuous improvement

Workday HCM + Recruiting

• Responsible for the ongoing design, deployment, and maintenance of Workday HCM business process Workflows, job application templates, questionnaires, etc that impact Pre-Hire to Retire

Workday Payroll

• Configure and maintain Workday Payroll processes, including payroll calculations, tax configurations, deductions, and earnings codes
• Create ad-hoc reports and integrations needed in support of on-going payroll processing
• Lead the design, configuration, and implementation of Workday Payroll enhancements and solutions, ensuring alignment with business objectives and regulatory requirements

Workday Security

• Overall ownership for the ongoing design, deployment, and maintenance of Workday security including -
  • Analysis of current security configuration and end user challenges to recommend design options and creation of consistent requirements
  • Creation and maintenance of security design and user assignment documentation
  • Security impact analysis for ongoing support activities and projects, reporting, and enhancements

What You Bring To The Role:

• 7+ years’ experience related to Workday implementation and management of enterprise HR applications as well as experience in handling Workday change requests, defects, incidents, and end user (employees + business partner) concerns
• In-depth knowledge of Workday Payroll functionalities, including payroll processing, taxation, time tracking, and reporting
• Ability to clearly articulate messages with all levels in the organization, including breaking down complex technical topics for target audiences
• Ability to understand business priorities and align technology opportunities
• Ability to think and make decisions strategically, manage projects, and monitor/mitigate risk
• Ability to prioritize workload and provide timely follow-up and resolution
• Strong problem solving, troubleshooting and analytical skills
• Phenomenal customer Service skills, project a positive attitude, and display professionally mature behavior in meaningful situations
• Proficient understanding of Workday integrations types, uses, etc
• Extensive experience in in providing comprehensive support, configuration and administration for the Workday system
• Expert in Business Process Configuration and administration, including workflows, validations, and conditional rules
• Proficient in Workday report writing (custom, advanced, matrix, and composite), dashboards, and hubs
• Workday Pro Certifications a plus

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $136,000.00 - $170,000.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.