About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
This position’s primary focus will be collaborating with HR and business teams to implement programs in the Workday HRIS by interpreting business needs and creating systemic solutions. This role will also provide support for day-to-day operations of the business inside of Workday - collaborating with managers and leaders. The Workday Senior Analyst works independently, in consultation with People Directors and peers to set technology priorities and conduct long-term planning. This position serves as a subject matter expert on systems functionality, configuration, and capabilities.
Key Responsibilities:
● Work across the various Essex Workday Modules: HCM (Benefits, Compensation), Advanced Compensation, Performance & Talent, Time Tracking, Absence, Workday Adaptive, Recruiting, and Learning.
● Create and maintain Workday Reports: Matrix, Calculated Fields
● Participate on bi-annual Workday Feature Release Testing and Documentation
● Partner closely with HRIS team, business, and support teams to understand system end-user needs and provide recommendations
● Assist in rollout and implementation of HR programs.
● Documents requirements, processes, solution recommendations, test plans, and change management impacts.
● Ensure data integrity within Workday and assist with HRIS data audits and cleanup
● Assist with broadening internal knowledge of Workday through hands-on training to HRIS and other support teams.
● Respond to employee, manager, and HR team requests and escalate issues as appropriate
● Analyzes, troubleshoots and helps resolve HRIS issues in a timely manner.
● Continuously increases knowledge in HR technology by serving as an expert on functional capabilities, staying informed on product capabilities and trends, and interacting with vendor communities.
● Coordinate and perform system testing to ensure requirements are met
● Assist project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign off
● May guide and/or assist with other Human Resources Information Systems projects as assigned.
Requirements:
● BA/BS degree or equivalent practical experience.
● Strong working knowledge of Workday
● Experience in Workday components such as Core HCM, Onboarding, Absence Management, Time Tracking, Benefits, Talent/Performance, and Advanced Compensation.
● Minimum 2+ years as a hands-on HRIS Analyst or similar experience
● Strong working knowledge of MS Office Suite (Excel, Word, PowerPoint)
● Ability to manage small projects independently
● Demonstrated ability to handle multiple tasks effectively, and prioritize requests
● Adapt well to change
● Excellent organizational and problem-solving skills with strong attention to detail
● Ability to manage confidential information with discretion.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Top Skills
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
