Web Analytics Manager

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As Web Analytics Manager, you will be responsible for developing and implementing strategies to analyze and optimize our web traffic and content performance. With a deep understanding of how content influences customer behavior, you'll provide actionable insights that drive our content strategy, enhance user experience, and ultimately improve customer outcomes.

We are looking to speak to candidates who are based in New York City for our hybrid working model.

Key Responsibilities:

• Analytics Strategy: Develop and execute a comprehensive web and content analytics strategy that aligns with business goals and objectives
• Data Analysis: Analyze website performance, content effectiveness, and user engagement metrics using tools such as Amplitude, Adobe Analytics, and other relevant platforms
• Content Impact Assessment: Measure and evaluate how different types of content influence customer behavior and outcomes. Provide insights into content performance and its impact on lead generation, conversion rates, and customer retention
• Reporting: Create and present detailed reports and dashboards that highlight key performance indicators (KPIs), trends, and actionable insights. Communicate findings to stakeholders and recommend strategies for optimization
• A/B Testing: Design and execute A/B tests and other experiments to determine the effectiveness of content and web design changes. Use results to drive continuous improvement
• Collaboration: Work closely with the content, marketing, and web development teams to ensure that analytics insights are integrated into content creation and web optimization efforts
• Trend Analysis: Stay up-to-date with industry trends and best practices in web and content analytics. Recommend and implement new tools and techniques to enhance analytics capabilities
• Team Management: Grow your team of analysts in both scope of work and level of influence

Qualifications:

• Experience: Minimum of 5 years of experience in web analytics, content analytics, or a related field with at least 1 year experience managing a team (B2B environment preferred)
• Technical Skills: Proficiency with SQL, web analytics tools (e.g., Amplitude, Adobe Analytics), content management systems (CMS), and A/B testing platforms (Optimizely/Intellimize).  Strong understanding of SEO/SEM best practices
• Analytical Skills: Strong analytical skills with the ability to interpret complex data and translate it into actionable insights. Experience in measuring content performance and its impact on customer behavior
• Communication: Excellent verbal and written communication skills, with the ability to present findings and recommendations to both technical and non-technical stakeholders
• Problem-Solving: Strong problem-solving abilities and a proactive approach to identifying and addressing issues
• Education: Bachelor’s degree in Marketing, Business Analytics, Data Science, or a related field. Advanced degree or certifications in analytics is a plus

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.