Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
As the VP of Quality Systems, you will play a crucial role in building, leading, integrating, and managing quality system activities across all business units, which includes R&D, Compounding, Dispensing and Fulfillment, and Post Market Surveillance. This role will report to the SVP of Quality.
You Will:
- Management System (QMS), appropriate regulations, and international and national regulations are aligned with regulatory agency expectations.
- Initiate and drive consistency of Quality Systems across compounding sites and corporate, including but not limited to: CAPAs, Deviations, Training, Complaints, Good Documentation Practice, Data Integrity, Supplier Quality, etc.
- Develop and adapt the Management Review Process for Hims and Hers.
- Lead and document management review meetings. Oversee metrics and KPI’ s for evaluation and reporting to Top Management.
- Collaborate to identify appropriate IT systems to manage and house Quality Systems, including document management
- Participate as part of the Hims and Hers Quality Leadership Team
- Develop strong relationships with Operations, Product, and Compounding site personnel.
- Develop and execute plans related to QMS improvements.
- Ensure compliance with regulatory requirements, standards, and BostonGene procedures/policies for all quality systems, which include document control, organizational and personnel, change management, corrective and preventive actions, nonconformances, deviation management, audit program, etc.
You Have:
- BS Degree in the Sciences or other technical discipline,
- 15+ years of QA experience in the pharmaceutical industry, or the equivalent combination of education, experience, and/or training.
- 8+ years managing a QA and/or Quality System department.
- Strong regulatory compliance knowledge, including ISO, FDA, USP
- Experience with managing QA activities across multiple quality system requirements (e.g., operating under both ISO 9001, ISO 13485, ISO 14971 standards, and FDA part 820 regulations).
- Proven track record leading and executing process improvements.
- Strong communication and presentation skills.
- Demonstrate ability to apply Root Cause Analysis tools and structured problem-solving methodologies to QMS issues.
- Effective organizational and time management and the ability to work toward multiple priorities while delivering quality outcomes.
- Certified Quality Auditor and/or Certified Quality Manager through ASQ is a plus
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Conditions of Employment:
- This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
- This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
- Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
- Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.
Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
An estimate of the current salary range is
$270,000—$300,000 USD
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
What We Do
Hims and Hers offers a modern approach to health and wellness. Our mission is to eliminate stigmas and make it easier for people to access care and treatment for the conditions that impact their daily lives. That starts with creating an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Why Work With Us
Our mission is to make it easier for people to access care and treatment for the conditions that impact their day-to-day lives, whether that involves finding the right birth control, addressing hair loss or skincare issues, or treating low libido. We’re searching for talented, high-performing, and passionate people to join our growing team!
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