SVP of Operations

Company Overview:

At Function Health, our mission is to revolutionize healthcare by making comprehensive health insights and personalized care accessible to all. Recognized as one of Fast Company’s Most Innovative Companies of 2024, we are committed to excellence in the health technology sector. Venture-backed by top VC fund Andreessen Horowitz (a16z), we are growing our team with a hiring north star that guides us to seek out and cultivate talent that is not only technically excellent but also passionately aligned with our goal to innovate and empower. We seek individuals eager to make a significant impact on global health, with a relentless bias toward action and a growth mindset. In our collaborative and dynamic environment, we build our future together, focusing on a shared commitment to transforming lives through new technologies.

Role:

We are seeking a highly experienced and strategic SVP of Operations to support the COO in overseeing the daily operations to ensure efficiency, effectiveness, and alignment with the organization's strategic goals and across pillars. This position involves managing various teams, optimizing processes and ensuring that the company's operations support its overall business objectives.

Key Responsibilities:

• Strategic Support: Collaborate with the COO to develop and execute strategic projects that align with Function's development
• Operational Management: Oversee daily operations, including production, marketing, and other essential functions, ensuring all departments function smoothly and efficiently.
• Strategic Planning: Develop and implement operational strategies that align with business goals, seeking opportunities for improvement and innovation.
• Budgeting and Financial Oversight: Support the VP of Finance with quarterly and annual budgeting process, analyze financial data, and ensure cost-effective use of resources.
• Internal Structure: Support creating meeting cadence and alignment across pillars to build and develop roadmap. 
• Leadership and Coordination: Lead and coordinate with department heads and managers to achieve organizational objectives, appoint department heads, and assign responsibilities.
• Performance Evaluation: Evaluate organizational performance, determine areas for cost reduction, and implement changes to improve efficiency.
• Compliance and Risk Management: Ensure compliance with laws and regulations, and manage risks associated with operational activities.
• Continuous Improvement: Drive continuous improvement initiatives and cost reduction programs to enhance operational performance.
• Partnership Development: Develop and maintain relationships with key partners and stakeholders. Facilitate seamless communication and coordination between the COO and other pillars, promoting a culture of collaboration and information sharing.
• Operational Efficiency: Streamline and optimize operational processes across the organization, ensuring efficient resource allocation, effective project management, and continuous improvement. Identify opportunities to enhance operational efficiency and implement best practices to support sustainable growth.
• Project Monitoring: Help in the drafting and maintenance of project timelines, budgets, and resource allocations to ensure project deliverables are met on time and within budget constraints.
• Communication and Liaison: Serve as a liaison with staff, executives, senior leaders, and external partners regarding company climate, employee well-being, project updates, proposals, and planning. Provide direct communications support to the COO, including drafting company newsletters, board presentations, speeches, and emails.
  
• Meeting and Event Facilitation: Manage the cadence and preparation for board meetings, ensuring materials are sent in advance, time is well spent, and objectives are achieved. Facilitate strategic planning processes by setting up meetings, facilitating discussions, and following up on action items.

Qualifications/Skills:

• Experience: At least 15+ years of experience in an operational role, with significant management experience
• Attention to Detail: Exceptional attention to detail to ensure accuracy and efficiency in all tasks. This is the most important skill for this role.
• Adaptability: Ability to adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Healthcare Experience: Experience with the health care industry in tech, insurance, or hospitals.
• Proactivity: Independent self-starter, and proactive mindset with a strong sense of initiative.
• Educational Background: Bachelor’s degree in Business Administration or related field is preferred but not required.
• Interpersonal Skills: Strong interpersonal skills and ability to work effectively in a team environment.
• Language: Must be fluent in English.

To be a strong fit you also need:

• Bias Toward Action: Demonstrated ability to take initiative, make decisions under uncertainty, and move initiatives forward even in the face of ambiguity. We value individuals who are self-starters and ready to act on opportunities and challenges alike.
• Grit: Demonstrates perseverance and passion for long-term goals; resilient in the face of challenges and setbacks.
• Entrepreneurial Spirit: Strong adaptability to changing business needs with a knack for building and optimizing processes. Your entrepreneurial mindset will be crucial in navigating the dynamic landscape of our industry, ensuring our platform remains competitive and responsive to user needs.
• Communication: Excellent communication skills, capable of explaining complex technical concepts to non-technical stakeholders. Effective communication is vital for cross-functional collaboration and ensuring alignment across our organization.
• Remote Work Adaptability: Comfort with remote work environments, demonstrating the ability to stay productive and connected with the team irrespective of physical location.
• Continuous Improvement: A willingness to question assumptions and a commitment to continuous improvement. Your openness to feedback and dedication to personal and professional growth will contribute significantly to our collective success.

Nice-to-Have Skills and Experiences:

While the core competencies are essential, the following qualifications will distinguish exceptional candidates:

• Start-Up Experience: We highly value individuals with start-up experience, especially former founders or early operations hires. This experience indicates a versatile skill set and an ability to thrive in fast-paced, evolving environments.
• Familiarity with Health Technologies: Knowledge of or experience with popular health technologies, such as Oura, Whoop, Apple Watch, and CGMs (Continuous Glucose Monitors). An interest in or experience with health and wellness technologies suggests a passion for leveraging technology to improve personal and community health outcomes.

Join the Function Health team and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health.

FAQ’s

• What is Function’s approach to remote work? Function is 100% remote across the United States, from Austin to New York to San Francisco. We meet up in person on occasion.
• Who works at Function? We’re small but growing! The team includes: Pranitha, Mike, Jonathan, Dr. Hyman, Tova, Erika, Aaron, Sean, Amy, Kiara, and many more.
• What’s the interview process like? You’ll meet with our Co-Founder & COO, Pranitha Patil. On this call, we’re looking to understand your experience, interests, and if you’re a culture fit. Then, you’ll have a Co-Founders interview, where you’ll meet the other co-founders that have built and run the company. After that we’ll send an offer. If we don’t give an offer, we’ll be sure to provide feedback.

At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria.