About CLS:
CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day.
Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use.
CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
Our ambition to make a positive difference starts with our people. Our values – Protect, Improve, Grow – underpin everything that we do at CLS and define and shape a supportive and inclusive working environment in which everyone is encouraged to be open and forward-thinking.
Job information:
- Functional title – Infrastructure Network Operations Lead – VP (UK Based)
- Department - Technology
- Corporate level – Infrastructure Support
- Report to – Director, Network Operations
- Location – London office
What you will be doing:
Job Purpose:
The VP-Infra Network Operations Lead will play a key role in optimizing the network and datacenter operations at CLS. The role will work in collaboration with Engineering and managed service provider to identify, establish and refine operational processes, while utilizing their technical expertise to optimize operational efficiency.
Key Responsibilities:
- Lead daily operations tasks, that involve build, deployment, maintenance, and troubleshooting of CLS’s datacenter and enterprise network, ensuring compliance with change management procedures and operational standards.
- Have a deep understanding of technologies around routing, switching, datacenter clos fabric, next-gen firewalls, VPNs, and cloud (AWS/Azure).
- Develop and maintain clear, concise documentation for all operational processes (runbooks), including network configuration and troubleshooting steps, and change management processes.
- Partner closely with engineering team (Level 3), managed service provider (3rd party) and other cross-functional teams to help resolve complex issues.
- Understand the current infrastructure monitoring capabilities and collaborate with Engineering to streamline alerting to enhance network monitoring.
- Adhere to incident management processes, ensuring rapid response to network issues, minimizing downtime, and coordinating with cross-functional teams for resolution and subsequent RCA, as needed.
- Serve as a liaison between Level 2 (Operations) and Level 3 (Engineering) to manage escalations during incident response.
- Provide expert-level support for complex network troubleshooting, including the use of packet capture, CLI, and other monitoring and diagnostic tools to identify and resolve issues across diverse network technologies.
- Mentor a team of network operations professionals, cultivating a culture of continuous learning, collaboration, and accountability, promoting professional growth and success.
What we’re looking for:
Required Skills and Experience:
- Proven hands-on experience with network technologies within enterprise & datacenter infrastructure, multi-vendor firewall environment (ASA, Firepower, Checkpoint) and AWS in a hybrid setup.
- Good understanding of vendor support services (such as Cisco’s SmartNet) and carrier circuit provisioning.
- Strong background in establishing and refining network operations processes, with a focus on documentation, scalability, and continuous improvement.
- Ability to mentor technical teams and collaborate with other cross-functional teams to achieve business objectives.
- Keen interest in research and continuous learning of emerging technologies, with an ability to quickly adapt and align with CLS’s technology landscape.
- Prior experience of working in a NOC environment would be a plus.
Specialized Skills & Knowledge:
- Enterprise Infrastructure: Proven hands-on experience in enterprise and datacenter technologies - Routing & Switching, including routing protocols (OSPF, BGP), PBR, MPLS, VPN, SD-WAN, STP, ACL, advanced L2/L3 switching technologies and QoS.
- Datacenter Infrastructure: Hands-on experience with Spine and Leaf architecture (Cisco ACI deployment) and datacenter technologies (Cisco NX-OS).
- Security & Firewall Management: In-depth knowledge of deploying, upgrading, and managing network environments with multi-vendor firewalls (Firepower, ASA & Checkpoint), leveraging management tooling for rule deployment and troubleshooting, segmentation, IPS, NAC (ISE), access security (RSA appliance), encryption techniques (IPSEC, MACsec) & VPN (Site-to-Site).
- Cloud Integration: Experience with deploying VPCs in AWS to enable communication with on-prem networks using AWS Direct Connect, DX Gateway, NAT Gateway, Transit Gateway and VPN, and provisioning cloud security components like security groups, to secure and restrict traffic flow.
- Wi-Fi Solutions: Experience with centralized and cloud-based WLAN solutions.
- Monitoring & Troubleshooting: Good understanding of SolarWinds alert monitoring system, packet-level troubleshooting - using firewall packet capture, CLI commands and tools such as Dynatrace.
Professional qualifications / certifications
Education & Certification:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent work experience will also be considered.
- Advanced industry standard certifications that demonstrate technical expertise in Cisco, AWS, Checkpoint and/or Fortinet.
Working Environment:
- Location: UK based
- Travel: Hybrid work model. Travel as required for on-site support/vendor collaboration.
#LI-DK1
Our commitment to employees:
At CLS, we celebrate diversity and consider this to be one of our strongest assets. We are committed to fostering an environment in which everyone feels comfortable to be who they are, and inclusion is valued. All employees have access to our inclusive benefits, including:
- Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days.
- 2 paid volunteer days so that you can actively support causes within your community that are important to you.
- Generous parental leave policies to ensure you can enjoy valuable time with your family.
- Parental transition coaching programmes and support services.
- Wellbeing and mental health support resources to ensure you are looking after yourself, and able to support others.
- Affinity Groups (including our Women’s Forum, Black Employee Network and Pride Network) in support of our organisational commitment to embrace and always be learning more about DE&I.
- Hybrid working to promote a healthy work/life balance, enabling employees to work collaboratively in the office when needed and work from home when they don’t.
- Active support of flexible working for all employees where possible.
- Monthly ‘Heads Down Days’ with no meetings across the whole company.
- Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees.
- Private medical insurance and dental coverage.
- Social events that give you opportunities to meet new people and broaden your network across the organisation.
- Annual flu vaccinations.
- Discounts and savings and cashback across a wide range of categories including health and retail for UK employees.
- Discounted Gym membership – Complete Body Gym Discount/Sweat equity program for US employees.
- All employees have access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning.
- Access to frequent development sessions on a number of topics to help you be successful and develop your career at CLS.
Top Skills
What We Do
In 2022, we celebrate 20 years of delivering unprecedented levels of risk mitigation, liquidity optimization and operational efficiencies.
Trusted by thousands of counterparties within the global FX ecosystem, CLS makes FX safer, smoother and more cost effective. Trillions of dollars worth of currency flows through our systems each day.
Created by the market for the market, our unrivaled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so you can put your capital and resources to better use.
Our complementary products are designed to enable you to manage your risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market.
