Sales Operations Lead
Overview
Reporting to the SVP Revenue Operations, the Sales Operations Lead plays a pivotal role in ensuring the success of our commercial sales organization.
This position will partner closely with some of our senior commercial leaders with a singular focus on ensuring our revenue teams are set up to achieve our business objectives.
Responsibilities
- Partner closely with Global Sales Leadership to achieve growth objectives and collaborate cross-functionally to drive alignment across both new business and account management motions
- Establish and maintain operating cadence across all revenue-impacting functions to track and optimize the health of the business by focusing on key processes such as forecast accuracy, pipeline management, data hygiene
- Support the capacity planning process including productivity modelling, territory planning, headcount setting and allocation, and roles and responsibilities definitions
- Building the global sales structure and team in close partnership with senior leadership so that it is fit for purpose and able to deliver our strategy
- Proactively oversee and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s annual planning efforts
- Define key metrics and performance dashboards in collaboration with reporting team
- Build and drive process, change management, and operational efficiencies within go to market organization
- Support executive deliverables such as Executive QBRs, strategic planning, and more as needed
What we are looking for
- 7+ years of experience in a Revenue Operations, Sales Operations, Strategy role in B2B environments (payments experience strong plus)
- Ability to lead through influence, working alongside organizational leadership (Sales, Marketing, Product Management, Finance, and Executive Team)
- Proven track record of leading change management, building aligned tooling and developing methods to measure and systemize revenue KPIs for internal teams and customers
- Ability to thrive in an ambiguous environment with a high degree of autonomy
- Ability to build productive and positive relationships across the organization at all levels
- Excellent communication skills, particularly with executive-level partners
About Thunes
Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.
Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai.
For more information, visit: https://www.thunes.com/
What We Do
Thunes is a B2B cross-border payments network for emerging markets. Our global platform provides seamless transfer of funds between payment systems in more than 100 countries and 60 currencies. We enable mobile wallet providers, technology companies, PSPs, money transfer operators and banks to make financial services accessible worldwide.
We offer four key payment solutions:
•Remittance processing, which fosters worldwide financial inclusion
•Mass payouts, which support globalisation and the sharing economy •Virtual Accounts, which help corporates around the world boost their revenue
•Business payments, which enable businesses to trade easily across borders Since Thunes was established in 2016, we’ve processed real-time transactions for millions of people across the world.
Thunes is headquartered in Singapore with regional offices in London, Shanghai and New York.
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