Visitor Experience Assistant

Posted 2 Days Ago
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Fiskars
Entry level
Other • Retail
The Role
As a Visitor Experience Assistant, you will inspire and assist visitors at Fiskars Village, helping them discover services and enjoy events in a unique historical setting. The role involves working at an information point, requiring strong customer service skills and a positive approach to interacting with guests, particularly during the summer season.
Summary Generated by Built In

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Fiskarsin historiallinen ruukkikylä, FISKARS VILLAGE, on kulttuurihistorialtaan rikas ja luonnoltaan ainutlaatuinen luova yhteisö, jossa perinteet ja historia nivoutuvat nykypäivän korkeatasoiseen muotoiluosaamiseen ja laajaan palvelutarjontaan. Haluamme pitää huolta siitä, että FISKARS VILLAGE kukoistaa myös seuraavat liki neljäsataa vuotta.

Tule VISITOR EXPERIENCE ASSISTANTIKSI inspiroimaan kanssamme ihmisiä FISKARSIN ruukissa.

Olisitko sinä helposti innostuva, aikaansaava ja ihmisiä rakastava kesätyöntekijämme, joka auttaa, inspiroi ja kohtaa kesäkauden vierailijat ainutlaatuisessa ruukkimiljöössämme?

Kesätyöntekijöidemme avulla kannustamme ja autamme vierailijoitamme Fiskars Villagen palveluiden ja tapahtumien löytämisessä ja niistä nauttimisessa. Pääset auttamaan Village-tiimiä myös juhlatila- ja yleisötapahtumiin liittyvissä työtehtävissä.

Toivomme hakijalta kokemusta asiakaspalvelutyöstä, erinomaista oma-aloitteisuutta, rohkeutta lähestyä toista ihmistä kunnioittavasti ja järkevästi, hyvää tilannetajua, sopivasti paineensietokykyä, empatiaa ja aitoa halua auttaa asiakkaita mitä erilaisimmissa tilanteissa. Matkailualan koulutus on hakijalle etu mutta ei välttämätön. Vierailijamme puhuvat ensisijaisesti suomea, ruotsia ja englantia, joten toivomme että hallitset nämä kielet, muu kielitaito on iso plussa.

Työtä tehdään pääasiallisesti infopisteessä keskeisellä paikalla ruukissa kauniisti entisöidyssä paloasema-rakennuksessa. Edellytämme 18-vuoden ikää. Olemme tarvittaessa avuksi myös asunnon löytämisessä lähialueelta.

Työaika on määräaikainen ajalla 15.5.-31.8. Päivittäinen työaika on pääsääntöisesti kello 10.00–17.00 välillä, 5 päivänä viikossa, yhteensä n. 35 työtuntia viikossa. Satunnaisista iltatöistä sovitaan erikseen. Matkailuinfo on avoinna 17.5 alkaen elokuun loppuun saakka päivittäin ja jaat työvuorojasi Marketing Assistantin kanssa.

Lähetäthän hakemuksesi ja ansioluettelosi meille rekrytointijärjestelmämme kautta mahdollisimman pian, mutta viimeistään ma 10.3.2025 mennessä.

Lisätietoja työtehtävästä voi tiedustella:

Kaisa Parviainen, Visitor & Community Engagement Specialist

[email protected]

Mikäli haluat kysyä työtehtävästä lisää, voit olla yhteydessä soittoaikana:

Pe 28.2.2024 kello 10-16, puh 020 439 2099

FISKARS VILLAGE on osa Fiskars Groupia; yhteisenä tavoitteenamme on tehdä arjesta ainutkertaista

Last day of application:

2025-03-10

*****

At Fiskars, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs and coverage, adapted to the requirements of each region.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Vested Interest: Through our Employee Share Purchase Plan (ESPP), you have the opportunity to invest in Fiskars Group and become a proud co-owner, sharing in the success and growth of the company.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

*****

Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Our brands include Fiskars, Georg Jensen, Gerber, Iittala, Moomin Arabia, Royal Copenhagen, Waterford, and Wedgwood. Our brands are present in more than 100 countries, and we have close to 450 own stores. We have approximately 7,000 employees and our global net sales in 2023 were EUR 1.1 billion.

We are driven by our common purpose: Pioneering design to make the everyday extraordinary. In 2024, we are celebrating our 375th anniversary. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth.

Read more: fiskarsgroup.com

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The Company
Middleton, WI
5,001 Employees
On-site Workplace

What We Do

Fiskars Group’s vision is to create a positive, lasting impact on our quality of life. Our brands Fiskars, Gerber, Iittala, Royal Copenhagen, Waterford, and Wedgwood are present in people’s everyday lives – at home, in the garden, and outdoors. This gives us an opportunity to make the everyday extraordinary today, and for future generations.

We have a presence in 30 countries, and our products are available in more than 100 countries. Our shares are listed on the Nasdaq Helsinki (FSKRS).

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