Virtualisation Engineer

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Role: Virtualisation Engineer

Chapter / Technology: Compute

Location: York (Hybrid, 2 days/week office based)

The Role

Hiscox are hiring for a Virtualisation Engineer to work within our IT Services infrastructure team within our Compute chapter. The IT Services (ITS) function consists of ~100 IT professionals that deliver and maintain the technology that enables everyone at Hiscox, our partners and our customers; every hour of every day. Our business is fast moving, quick to decide and we have rapidly evolving targets and priorities. You will be used to working in a similar environment and will have the ability to work in a self-motivated and confident manner.

Key Responsibilities

• Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.

• Contribute to the planning, design and delivery of IT initiatives.

• Configure tools to automate the provisioning, testing and deployment of infrastructure.

• Produce and own system and infrastructure designs, policies and documentation.

• Provide reports and proposals for improvements to colleagues and stakeholders.

• Provide advice and guidance to support the adoption of methods and tools.

• Drive IT Services in the migration towards a code centric model for managing infrastructure.

• Act as a support escalation point for the 3rd line infrastructure support provider.

• Proactively manage IT infrastructure to minimise business disruption and identify and drive initiatives to improve the quality and effectiveness of the infrastructure services.

• Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards and processes.

• Discover and remove technical debt as part of a continuous improvement work ethic.

• Drive decision making across different teams and disciplines, seeking informed decisions that lead to value-add, quality, appropriate outcomes.

• Drive the adoption of Agile values, principles and practices within IT Services.

• Actively contribute to the development of other team members.

• Embrace change and support the IT Services vision and strategy.

Key Requirements

Technical Skills - essential

• VMware vSphere (installation, configuration, performance tuning, capacity management)

• HPE enterprise hardware e.g. HPE Simplivity, Synergy and Bladecenter

• Awareness of Enterprise backup solutions e.g. CommVault

• Enterprise storage arrays and fibre channel SANs e.g. Pure and Brocade

• Operating Systems (including in depth  troubleshooting and performance tuning experience) e.g. Windows Server, Red Hat Linux

• Aware of Build automation tools e.g. Terraform, Puppet, Ansible

• Patch management tools e.g. Ivanti

• Scripting tool e.g. PowerShell

• Event monitoring tools e.g. SolarWinds

• Cloud infrastructures e.g. Microsoft Azure

Desirable

• Experience working within an Agile environment

• An appreciation of DevOps principles.

• An appreciation of Infrastructure as Code principles and how they can be applied in an Enterprise environment.

Rewards 

On top of a competitive salary, we also offer a wide range of benefits. 

• 25 days annual leave plus two Hiscox days

• 4 week paid sabbatical after every 5 years of service

• Company and personal performance related bonus.

• Contributory pension.

Other benefits include:

• Money towards gym membership.

• Christmas gift.

• 4 x life insurance.
   

About us

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. 

As an international specialist insurer we are far removed from the world of mass insurance products, selectively focusing on key areas of expertise and strength, all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way.
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