Vice President, Transformation

Ministry Brands is looking for a Vice President, Transformation to join our growing team! 

Who we are 

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.    

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.   

What you’ll do  

The Vice President, Transformation will lead operational excellence initiatives for the Ministry Brands organization. This strategic leadership role will drive financial stewardship initiatives, process optimization, quality enhancement, and operational efficiency across all business units while ensuring compliance and standards are met. 

Strategic Leadership 

• Develop and execute a comprehensive continuous improvement strategy aligned with organizational goals and objectives 

• Lead the identification, prioritization, and implementation of process improvement initiatives across all departments 

• Build and maintain a culture of continuous improvement through change management and employee engagement 

• Partner with senior leadership to establish KPIs and metrics for measuring operational effectiveness 

Process Excellence 

• Oversee the implementation of Lean Six Sigma methodologies and best practices across the organization 

• Direct process mapping, analysis, and redesign efforts to optimize workflow efficiency and reduce cycle times 

• Establish standardized processes for background screening operations while maintaining flexibility for client-specific requirements 

• Lead root cause analysis initiatives to address systemic issues and implement preventive measures 

Technology and Tools

Quality Management 

• Develop and maintain a comprehensive quality management system that ensures consistent delivery of accurate background screening services 

• Establish quality control metrics and monitoring systems across all operational areas 

• Oversee regular quality audits and implement corrective action plans as needed 

• Ensure compliance with industry standards, including PBSA accreditation requirements 

Team Leadership 

• Build and lead a high-performing continuous improvement team 

• Provide mentorship and guidance to process improvement specialists and project managers 

• Foster cross-functional collaboration to drive organizational change 

• Develop training programs to build continuous improvement capabilities across the organization 

Who you are 

Required Experience 

• 10+ years of progressive experience in operational excellence, continuous improvement, or similar role 

• 5+ years of leadership experience in a process-driven environment 

• Demonstrated success in implementing large-scale process improvement initiatives 

• Experience with compliance-driven industries and regulated environments 

• Experience in the background screening industry, preferred 

Education 

• Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience 

Skills and Competencies 

• Expert knowledge of continuous improvement methodologies and tools 

• Strong understanding of background screening industry regulations and compliance requirements 

• Excellence in project management and change management 

• Outstanding analytical and problem-solving abilities 

• Exceptional communication and presentation skills 

• Proven ability to influence and lead at all organizational levels 

• Experience with process improvement and workflow management software 

• Certification in Project Management and/or Six Sigma is a plus 

Success in this role will be measured by: 

• Improvement in operational efficiency metrics 

• Reduction in processing times and error rates 

• Achievement of quality and compliance goals 

• Implementation of successful process improvement initiatives 

• Employee engagement in continuous improvement culture 

• Client satisfaction scores 

• Cost savings and ROI from improvement initiatives 

Reporting Relationship 

• Reports directly to the Executive Vice President, Protection 

• Works closely with the senior and executive leadership teams 

Benefit offerings designed to promote a life of balance!   
  

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.  
  
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.  

Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!   

Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.   

Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.   

Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.  

Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work. 

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.