Vice President of Talent Acquisition | BPO

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Why Probe?
Probe  amplifies human capabilities with technological excellence. In a world that has never been more competitive, we create blueprints for delivering exceptional CX, combine the latest technology with people, process and data, and provide organisations with complete end-to-end service for customer operations.

Step into the VP of Talent Acquisition position at Probe Group, an industry-leading customer experience and digital transformation provider with over 19,000 employees across five countries and multiple brands.

VP Of Talent Acquisition
We are seeking an experienced VP of Talent Acquisition to drive recruitment efforts for our Philippine operations, focusing on large-scale hiring and ensuring our talent strategy aligns with business goals.

Key Responsibilities:

• Lead talent acquisition for a team of 12,000 employees in the Philippines, ensuring recruitment aligns with organizational objectives.

• Oversee a team of 45-60 direct reports, including recruiters and talent managers, to meet annual hiring targets.

• Manage high-volume recruitment of approximately 4,000-5,000 hires per year, across various levels and functions.

• Develop and implement a long-term talent acquisition strategy that anticipates workforce needs and builds a talent pipeline.

• Enhance employer branding to position the company as a top employer in the Philippine BPO industry.

• Improve recruitment processes using technology, data analytics, and assessment tools for efficiency and quality hires.

• Collaborate with senior leadership to align talent acquisition efforts with business growth and expansion plans.

• Ensure compliance with Philippine labor laws and employment regulations.

• Foster diversity and inclusion within the recruitment process, reflecting the rich cultural diversity of the Philippines.

Qualifications:

• Proven experience in leading large-scale recruitment, particularly in high-volume environments.

• Strong leadership and people management skills, with experience managing large teams (45-60 direct reports).

• Expertise in strategic workforce planning and recruitment process optimization.

• Strong understanding of the BPO industry and talent challenges specific to the Philippines.

• Experience in employer branding and promoting a positive work culture.

• Familiarity with Philippine labor laws and recruitment best practices.

If you’re a strategic, results-driven leader with a passion for talent acquisition in a fast-paced environment, apply now!

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. 

At Probe CX equality is not merely a slogan – it's our commitment. Our way of life.  Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!