Vice President, IT Infrastructure & Operations

Apogee Services Inc.

Apogee Enterprises, Inc. (NASDAQ: APOG) was founded in 1949 and headquartered in Minneapolis, MN.  Apogee is a growing, profitable company with annual revenues approaching $1.5 billion. Apogee is a leading provider of architectural products and services for enclosing buildings, and high-performance coated materials for a variety of applications, including décor, graphic design, and building products. To learn more about our brands visit www.apog.com.

Position Summary

The Vice President (VP), Infrastructure & Operations will develop and implement the strategy to modernize and maintain our IT infrastructure including network, device management and data centers, including IT service desk operations in support of a growth-oriented organization. This role will collaborate with the IT senior leadership team to align IT initiatives with business objectives. The VP will build, lead, and mentor a high-performing IT team, fostering a culture of accountability, customer focus, collaboration, and continuous improvement. This role is expected to drive adoption of emerging technologies and best practices to enhance efficiency, agility, and innovation as a trusted advisor to the IT senior leadership team on technology trends and opportunities.

The successful candidate will be a leader with strong executive presence and a proven track record of building and scaling high performing technology solutions to drive growth.  The leader will take a low ego, “roll up your sleeves” approach, combining technology expertise, business acumen, influencing skills and results-orientation.

Responsibilities

Infrastructure

• Oversee the design, implementation, and maintenance of robust and scalable IT infrastructure, including data centers, storage, backups, cloud platforms, networks, and servers. 

• Ensures system reliability, availability, redundancy, and scalability to meet current and future business needs.

• Establishes Key Performance Indicators to measure, analyze and report to senior management on the effectiveness and performance of the infrastructure. 

Operations and Process Optimization

• Directs the development and integration of new and innovative operations and/or services by providing leadership that maximizes the teams’ contributions and efficiency.

• Ensure IT infrastructure and operations comply with industry standards, regulations, and security best practices

• Collaborate with security teams to mitigate risks, manage vulnerabilities, and respond to cyber threats

IT Operations:

• Lead IT operations, with accountability for incident management, change management, disaster recovery, and business continuity planning

• Establish and monitor KPI’s to measure and improve IT operational performance

• Oversee IT operations to drive standardization and automation of processes to improve customer focus, efficiency, and service delivery

• Inventory and document IT processes and establish a roadmap to optimize, streamline or automate. Maintain IT process framework and align operations processes and policies deployed through the Service Desk and Operations teams

Service Desk: 

• Design and deliver IT service desk shared services that enhance the internal user experience

• Establishes service level agreements for responsiveness

Budget and Vendor/Supplier Management:

• Develop and manage the IT infrastructure and operations budget, optimizing investments for maximum impact and efficiency.

• Negotiate and manage vendor contracts with Procurement resources, ensuring cost-effective and high-quality service delivery.

Personal Attributes

The successful candidate will be expected to be a high-energy, creative, and resourceful self-starter who demonstrates leadership skills and instincts.  He/she is highly intelligent and enthusiastic with a commitment to excellence.  In terms of personal competencies, the successful candidate must be a hands-on person who possesses the best combination of strategic thinking and drive to achieve tangible business results.  In addition, he/she should possess the following competencies:

• Ethics: Highest level of professional integrity and honesty as well as personal credibility. 

• Functional Leadership:  A confident, mature person with the ability to connect and inspire others.  A proven track record of leading projects and teams that successfully achieve milestones and complete deliverables.  Experience managing in an environment that continuously prioritizes operational excellence.

• Results-Oriented:  A driver who possesses the ability to take actions and implement effective solutions in a timely manner often while influencing across different functions and levels of the organization.

• Problem Solver:  A creative yet pragmatic problem solver who can anticipate potential challenges and proactively address to remove barriers to progress.  Methodical and hands-on as well as detail oriented.  Strong analytical skills.

• Change Management.  Exposure to significant enterprise level change.  Demonstrated ability to operate within a team environment, and highly dynamic situations.  Has an 80/20 sense of what matters and can manage complexity and build consensus through strong collaboration.

• Teamwork and Interpersonal Skills:  A team player and builder, receptive to ideas from others.  Shares information and keeps team members and partners informed.  Works effectively with others to identify and resolve issues.  Excellent interpersonal skills and an ability to interact successfully with all levels of management as well as a diverse work force. Ability to understand and add value to high-level management interactions.

Education and Skills Required

• Bachelor's degree in Computer Science, Information Technology, or a related field; a Master’s degree or MBA is preferred

• 15+ years of experience in IT, with at least 10 years in a leadership role

• Demonstrated experience in mergers and acquisitions, from due diligence to integration and synergy attainment.

• Strong talent management skills including strategic workforce planning, talent development, coaching, mentoring, and team motivation.

• Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.

• Ability to perform duties and responsibilities in a manner consistent with the company's values.

Travel Requirements

• Travel anticipated approximately 5-10%

Pay Range

$220,000-$260,000

Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)

• Incentive Plans

• 401(k) with employer contribution and match

• Employee Stock Purchase Plan with employer match

• Paid Time Off (Vacation and Sick Time)

• Paid Holidays

• Tuition Reimbursement Program

• Employee Assistance Program (EAP)

• Wellness Program

• Training and Career Progression

Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.