Vice President - Fund Servicing Manager

Job Description
Join the Fund Servicing team at a prestigious financial firm, JP Morgan, and take the lead in global financial operations, asset management, and top-tier investment banking services. This role involves direct responsibility for the production, review, and delivery of activities related to regulatory requirements and client reporting. You'll also participate in the production and review of NAV impacting activities and regulatory reports, acting as a domain expert and escalation point for potential issues.
As a Vice President - Fund Servicing Manager within the JP Morgan Fund Services Trades Team, you will be responsible for managing trade capture, validation, and review of trades recorded in accounting books. You will also take direct responsibility for the production, review, and delivery of activities related to regulatory requirements and client reporting. This role provides an opportunity to work closely with business transformation teams and technology partners to promote continuous improvement and strengthen the risk and control culture within the team.
Job Responsibilities:

• Build a strong organization by hiring and retaining key talent.
• Raise the service level deliverables and obtain greater scores in Customer satisfaction surveys through strong senior stakeholder management.
• Work closely with Business transformation teams to identify, lead change and ensure execution.
• Drive a culture of continuous improvement working closely with Technology partners to improve the execution, quality, efficiency & consistency of services. across the global operations catering to multi geography clients.
• Drive a strong culture of Risk and control with the team and the business.
• Ensuring employee connect - coaching and mentoring of direct and indirect reporting members.
• Be an effective leader capable of motivating, developing and supporting staff, training and managing the team
• Establish policies, procedures and guidelines which comply with internal and external controls to ensure that the statements and work to continuously strengthen the controls environment.

Required qualifications, capabilities and skills:

• Extensive experience in managing high end customers & institutional clients across multiple jurisdictions and geographies and establishing permanent and sustainable business relations with these strategic clients
• Experience as a Program lead for a large transformation initiative ideally with some banking or capital markets experience
• Proven ability to deal with complex and ambiguous situations and drive solutions
• Proven ability to understand broad business issues and their strategic implications
• Ability to keep pace with technical/ operational innovation with a strong understanding of customer needs and industry trends
• Proven ability to analyse and assess the business and financial impact of changes
• Proven ability to analyse and assess the business and financial impact of changes
• Able to share and receive information, transfer knowledge and expertise to / from team members

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.