Reporting directly to the Chief Card Services Officer, the Vice President, Credit Card Portfolio Management is responsible to deliver the targeted growth on the MasterCard and all credit cards portfolio as well as for the strategies, the development and execution. Along with:
- Achievement of growth targets and profitability threshold on all credit cards portfolios.
- Fostering strong professional relationships with internal and external stakeholders, ensuring all the team’s efficient operations, success, balanced and efficient omni channel acquisition growth, and partners satisfaction (current and new).
- Seizing and developing new credit cards opportunity.
- Keeping a network and knowledge of the current credit cards market, trends, performances and competitors.
- The person will lead a team of Directors and other professionals, which are focused on optimizing results (volume and profitability) from the existing and new partners.
- The Vice President will also be responsible for developing strategies in an omni channel acquisition environment with different key partners for all the MasterCard products, he or she will stay abreast of innovative acquisition solutions and influence alternate solutions to profitably accelerate acquisitions growth, compliant sales practices and proactively mitigate risk.
Accountabilities
- Position that deals with senior levels (CEO, CFO and senior executives)
- Responsible for driving the overall credit cards sales and receivables of billions of dollars
- Major focus on growth and profitability of the credit cards business line
- Decisions taken has a major impact on the overall corporate results
- Owns and responsible of the pricing offers and the profitability of every key account and the credit cards product line
- Responsible of an important budget for the cards business line
- Will be leading and be an acting voting member in management and executive committees with key partners
- Have outstanding relationship management skills with the ability to thrive in a highly matrixed company structure
- Demonstrate strong cross-functional leadership, partnership, and creative problem solving with the ability to influence and to take decisions
- Effectively manage multiple complex initiatives and deliverables at the same time by being pro-active, action-oriented and results driven with the ability to prioritize in an ever-changing environment with competing priorities
- Have excellent written and verbal communication skills across varying seniority levels internally and externally
- Be intellectually curious with a customer-first mindset
- Be highly results oriented
- Leverage data, reporting and a knowledge of the partner and competitive environment to understand business challenges, clearly identify new opportunities and gaps and work with internal stakeholders to develop and implement growth and/or operational efficiency driven acquisition solutions with a sense of urgency
- Constantly represent Duo Bank/Fairstone, its values and leadership principles to the highest standards internally and externally
- Keep updated on market and competitive acquisition activities and solutions in the industry
- Motivate the management team to achieve objectives by conducting performance appraisals, and providing ongoing coaching and feedback
Job Qualifications
- Bachelor’s degree in business administration and MBA.
- Ten (10) years’ experience in sales and business development.
- Experience in the credit cards industry (VISA, MasterCard).
- Seven (7) to ten (10) years’ experience leading a senior team.
- Previous experience successfully leading acquisition strategy and execution in a credit card issuing environment is necessary, experience with major retail partnerships, co brand retail card issuance or Retail operations is also necessary
- Leadership
- Strategic Thinking at a senior level
- Communication and Interpersonal Skills
- The role requires the ability to work with customers across Canada, which requires fluency in both French and English
- Strong Relationship Building
- Change Management expertise
- Problem Solving & Analytical Skills
Core Competencies
- Service Excellence
- Honesty & Integrity
- Collaboration & Teamwork (internal and external partners
- Strong Forward Thinking
WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!
Learn more: https://www.fairstone.ca/en/about/canadian-lender
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If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Job Type:Permanent
What We Do
At Fairstone Bank, we do things differently. We’re committed to strengthening how businesses connect with their customers, offering value-driven financial products and services that drive business success and deliver the right customer experience. We do this by building adaptable, innovative financial services, so clients can take full advantage of every opportunity that comes their way.
Fairstone Bank and its subsidiary, Fairstone Financial Inc. (“Fairstone”), form a leading consumer lending group, offering a complement of financial services designed to enhance customer loyalty and deliver confident borrowing experiences. From credit card issuance and program management to point-of-sale financing programs, automobile financing, broker deposits and direct-to-consumer lending, Fairstone Bank and Fairstone provide financial solutions that enable consumers and businesses to achieve their goals.
With a long-established Canadian history, the company is committed to improving the lives of Canadians with value-driven and accessible financial solutions. Fairstone Bank and Fairstone are powered by a diverse workforce located in three corporate offices and in over 240 Fairstone branches coast to coast.
In 2022, Fairstone was proud to receive the Parity Certification by Women in Governance for the third year in a row, and to be nominated for the second year in a row as a Montreal Top Employer. As an organization, Fairstone Bank of Canada is committed to supporting and empowering a workplace focused on diversity, equity and inclusion.
If you’re looking to join a corporate culture built on strong values, with managers who appreciate your contributions and inspire you to do your best every day, join our team!
For employment opportunities: https://fairstone.wd3.myworkdayjobs.com/FairstoneCareers
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