Vice President - Business Design & Solutions

Role Description

LPL Financial is seeking a VP to join our Business Design and Solutions team within LPL’s Customer Success team. As a trusted partner of Business, Technology, and Product orgs, you will drive strategy, solution ideation, lead cross-functional teams, and contribute to the deep and thoughtful analysis which enables our leadership team to make informed decisions regarding product development, large conversions, strategic partnerships, and our organic growth strategy.

The ideal candidate for this role has a combination of strong business acumen, a consulting mindset, and software, product, and financial services knowledge to assist with the development and delivery of new business lines, software tools, and integration of strategic partnerships.  Additionally, you will ensure creative and continuous improvements to our advisor facing products – with the goal of invigorating our existing advisor base, leading the market, and attracting additional business.

This team within Business Strategy and Growth focuses on capabilities which span business lines, product families, and business operations, which enable advisor journeys with a focus on optimization of the new client relationship onboarding and ongoing client maintenance. You will have the opportunity to work on the firm's highest priority initiatives to provide leadership with timely, accurate, and insightful commentary and recommendations. You will gain a full understanding of, and the ability to explain, all business aspects of our products/platforms while working with numerous business units across the firm. This role will embrace strategic, entrepreneurial, analytical, product, and project management skillsets to support our growth and positioning across the entire wealth management market as LPL continues to expand.

This role will be helping shepherd the delivery of a customer onboarding transformation, focused on the development of a Single Contract journey.  This critical evolution enables our advisors to build a more client-centric practice and enables streamlined operations for advisors and their clients, minimizing paperwork requirements while facilitating speed-to-action for every day activities, allowing advisors to spend more time with their clients, and less time on administrative minutiae.  In addition these capabilities will empower cleaner and more efficient reporting, increased insights into client level portfolios, and refine the way LPL creates relationship level views.

What will you do as the Vice President, Business Design & Solutioning, Client Onboarding?

• Collaborate on internal workstreams to drive strategy and decision-making specific client onboarding with a key focus on Advisor and Business Operations personas.
• Partner with teams focused on CRM capabilities, Account Lifecycle Management, Data Transformation, and Operational Enablement, ensuring cohesive planning while maintaining focus on our cross functional outcomes and journeys.
• Engage with Business subject matter experts within Legal, Compliance, and Investment products to sus-out critical business requirements and outcomes, supporting the Product teams in the development of clear acceptance criteria and backlogs which will enable a cohesive solution set.
• Demonstrate ownership of the “Client Relationship Agreement” strategy and outcomes, taking direct action to ensure streamlined planning and execution while serving as a direct escalation path to address blockers and rally subject matter experts from across the organization to tackle complex challenges.
• Work closely with cross-functional teams, including sales, marketing, product, technology, and operations, to align and execute on partnership objectives and goals
• Consult with corporate strategy, business leadership, operations, risk and compliance, and other key stakeholder groups in order to represent their perspective and business needs in the context of our strategic roadmaps.
• Stay current on industry trends and developments and incorporate this knowledge into the partnership design and solutioning

What are we looking for?

The ideal candidate will have a deep understanding of the financial services industry. We desire strong thought leaders focused on driving strategy within the firm to successfully drive innovation and journey-simplification in the client onboarding experience. They must be collaborators who can lead multiple workstreams to deliver a world-class stakeholder experience. Additionally, we are looking for someone to execute and thrive in a fast-paced and entrepenuerial environment, are driven to progress innovative solutions centered on client experience in a team-oriented fashion. The Assistant Vice President role should be able to execute in a way that encourages creativity and creates strategic solutions and operational structures to support these partnerships.

What skills, experiences, and education are advantageous?

• Strong understanding of the financial services industry, including regulations and compliance requirements
• Experience working with large wealth management institutions and driving growth through strategic partnerships
• Demonstrated experience working with client or account onboarding within financial services, with specific knowledge relating to digital experiences, investor level contracts & terms, and/or onboarding operating rhythms and dependencies (IE. CIP, AML controls, Best Interest, etc.)
• Bachelor’s degree in a related field
• 5 - 7 years' product management, management consulting, corporate strategy, or project management preferably within a financial services or related FinTech firm
• Ability to effectively manage multiple initiatives/projects at one time, work within a team, show strong attention to detail, communicate clearly and concisely, work comfortably with incomplete information, and deal with ambiguity in a fast-paced environment
• Self-driven individual with high level of motivation, positive attitude, commitment to excellence and integrity, and hunger to contribute to a growing team in a start-up-like atmosphere
• Robust analytical skills with an ability to identify relevant data, evaluate business opportunities within the context of a larger organization, influencing leadership based on data-driven decisions by presenting findings in a clear and actionable manner
• Proactive problem solver, expected to present problems and recommendations simultaneously
• Ability to travel as needed
• The preferred candidate will be local to an LPL corporate office

What does your success look like in the first 90 days?

• Immersing yourself and learning as much as you can about the nuances of team processes and tools, the industry, company, and our advisors
• Bringing fresh perspective, ideas, and critical thinking to how our growing team operates, consistently asking questions and pushing for progress over perfection
• Working with others in the team, department, and across the company to understand the LPL ecosystem and how it pertains to our strategic plays, new business lines, M&A deals, and product development

Pay Range:

$145,388-$242,313/year
 Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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