Vertical Operator

Posted 5 Days Ago
Be an Early Applicant
40 Locations
Remote
Mid level
Healthtech
The Role
The Vertical Operator will enhance the marketplace by engaging with customers, improving operations, executing changes, running experiments, and managing sales and operational teams. This role focuses on scaling new business verticals and ensuring exceptional customer experiences while aligning with the company's growth objectives.
Summary Generated by Built In
Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.

About the Role

We think we can build many, many more labor marketplaces than “just” our current Long Term Care business. In fact, we’ve already proven that we can run multiple verticals on the same infrastructure. We brought our Dental and Pharmacy verticals to over $1M annualized GSV each without building a single additional feature to support them. 

We’ve never had more conviction that the list of attractive opportunities in front of us is as long as we’d hoped, and we’ve already learned a lot about how to launch and scale verticals. 

We’re looking for your help to scale one of our currently-small but soon-to-be-large lines of business. Vertical Operators own the mission of making the marketplace run 10x better in every way, in all geos, for all customers. 

That means you’ll be responsible for:

  • Speaking to lots of customers and finding opportunities to make their lives easier.
  • Staying close to operations to uphold a high standard, maintain speed, fix systematic gaps, and propose net new investments.
  • Rolling out changes to customers and our teams both quickly and smoothly. 
  • Running experiments that bring us into the future faster. 
  • Hiring, training, and allocating salespeople and operational firepower. 
  • Shepherding us into new geos aggressively.

We encourage you to apply if you have:

  • Excellent judgment
  • Ruthlessly high standards
  • A willingness to push systems to their absolute limits
  • A competitive mindset

For those who get excited by the idea of driving operational excellence, we think being a Vertical Operator is the ideal role.

  • Enjoy extreme ownership over what will hopefully become a large business that delivers an excellent experience to customers. Work on one of the company's primary growth objectives over the next 5+ years. 
  • Get reps being fast and scrappy in a culture that applauds & rewards creative solutions and crazy ideas, and has a large taste for well-considered risks. Learn through osmosis alongside an excellent team that will push you to perform your best.
  • Have the backing of a $1.3B-valued company and all of its resources.

Benefits:

  • $90k-$200k total compensation
  • Do great work that matters for customers who could really use your help.
  • Move at the speed of your thinking. 
  • Zero commute. Work wherever you are, globally (but on or around US Pacific Time hours)

Please Note: We are currently accepting applications only from candidates based in North America, South America or Europe. Regardless of location, you should be willing and able to work North America hours (PST-EST). 

If it sounds like a team you might want to join, apply and we'll send you the first case.

*After submitting your application, please check your inbox as well as your spam folder periodically over the next few days for updates.

The Company
HQ: San Francisco, CA
634 Employees
On-site Workplace
Year Founded: 2016

What We Do

Clipboard Health uses technology to help nursing facilities (SNFs, senior care, hospitals) get the right nurse at the right place at the right time (CNAs, LVNs, RNs, NPs, etc). There is a well-known shortage of nurses nationwide, meanwhile many new nursing graduates are still unable to find a job 18 months after graduation. Clipboard health aims to solve this problem for the 4 million nurses who comprise one of top three most common jobs in the country. With a presence in multiple locations around the country, Clipboard Health is an alumnus of the incubator Y Combinator.

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