UX/UI Designer (Hybrid - Toronto)

Lead UX/UI Designer

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We are dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking, Capital Markets, Finance Risk & Compliance, Insurance, and Wealth and Investment Management, and Energy. Experience Capco for yourself at capco.com

Let’s Talk About You

You want to Own Your Career. You want to work closely with our clients within Capco’s Innovation and Design practice to improve their user experience across customer and employee-facing apps and online platforms.

Let’s Get Down To Business

Capco is looking for a Lead UX/UI designer with experience in the financial services and technology sector to join our Innovation & Design practice. Any applicants must have extensive UX/UI experience design including leading teams to do innovative and accessible designs reflected in their portfolio.

About the Role

We are a creative team of designers, researchers and copywriters who work with our clients to improve their user experience across customer- and employee-facing apps and online platforms. We work hand-in-hand with technologists and cross-functional teams at Capco and our clients to create wireframes, visual designs and copy that are state-of-the-art and user-friendly based on design research and core design principles. We collaborate constantly to share learnings and brainstorm solutions to lift each other up.

Responsibilities:

• Lead design work in a cross-functional pod consisting of developers, QE specialists, BA’s, BSA’s, business/product stakeholders, etc.
• Work closely with clients and the Innovation & Design team to improve the user experience for customers and employees based on research and testing
• Collaborate across different teams with difference specialities to deliver the best solutions for our clients, solving design problems to reach business goals and timelines
• Lead your team through tough client problems, encourage and coach more junior designers, address and guide our business partners who may not be as experience/design savvy, share your knowledge and encourage innovation

About You

Qualifications:

• 6+ years of industry experience in digital design role.
• Must be willing to work in hours with some overlap with Singapore time zone (SST)
• Ability to lead and mentor junior/intermediate design resources to ensure work is consistent, usable and on time.
• Strong online portfolio demonstrating a range of relevant work in UX, UX research and UI design is essential.
• Must be able to work flexible hours to accommodate team members in a different time zone (GMT+8).
• Experience with project management and digital delivery is a benefit.
• Experience in an agile team environment is a benefit.
• Experience with AI design and technology is a benefit.
• Proficient with industry standard tools (e.g. Figma, Adobe XD, Photoshop, Illustrator, Sketch, Jira, Confluence).
• ‪Strong communications skills to clearly articulate - and evangelize – solutions, investigate problems, and stakeholder management.
• Solid understanding of user experience design principles, research methodology, and activities.
• Ability to oversee the creation, use and maintenance of a design system.
• Strong organizational skills used to estimate, prioritize, multi-task, and meet tight deadlines.
• Experience with creating interactive prototypes based on user flows.
• A creative imagination coupled with attention to detail to create innovative designs and ensure work is client-ready.
• Excellent interpersonal skills and the ability to build good working relationships with team and business stakeholders.
• Ability to work with cross-functional teams and thrive in a fast-paced environment.
• Has deep subject matter expertise with brand design guidelines and user interface best practices appropriately to create innovative solutions with the team that meet end-user and business needs.
• Is able to tactfully handle and resolve team differences/dynamic conflicts or difficult stakeholders who may challenge design or design thinking.
• Must have understanding of accessible design (A, AA, AAA standards) and understand design testing/auditing reviews.

Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From Day One, your key skill will be to perceive new and better ways of doing things to give your clients an unfair advantage.

Now Take the Next Step 

If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.

Capco is well known for its thought leadership and client-centric model that distinguishes it from other consulting firms. Capco’s strong technology and digital knowledge base, it’s global experience of the Financial Service enables us to deliver projects from strategy through to delivery. We are committed to providing new areas of expertise from which our clients will greatly benefit.

We have:

• Access to industry-focused talent globally
• Ability to leverage best-of-breed, innovative products and solutions for complex architecture and large-scale transformation
• Extended global geographic market reach
• Ability to capitalize on our client footprint and deep domain expertise within financial services

For more information about Capco, visit www.Capco.com.