UX/CX Research Intern

As a UX Research Intern at ResMed, you will work with our Consumer digital and hardware UX Research team which is part of our combined UX and CX team. Along with supporting and collaborating on various UX Research activities and studies, you’ll engage in knowledge sharing while gaining real-world experience and mentorship. You will also build a professional network and develop skills essential for a future career in the medical technology industry.

As an intern at ResMed, you’ll gain hands-on experience, learn from experts, and collaborate with teams that do truly amazing things.
Over the course of our 12-week internship experience you will have the opportunity to: 

• Work directly with a mentor in your field of study while finding solutions to real world problems
• Experience our products up close by working with one of our Lead UX Researchers and their team
• Interact directly with our company leaders
• Build a lasting professional network through social events and engaging activities
• Gain the skills and knowledge to become a future leader in the medical technology industry  

Let's Talk About Responsibilities:

As a UX Research Intern, you will work directly with talented individuals of all levels.  With guidance from departmental leaders, you will work the following:

• User research studies, ranging from generative to evaluative using a variety of tools and methods
• Research templates and processes
• UXR knowledge sharing: organization and facilitation
• Monthly “quick insight” sessions for product teams
• Workshops: Discovery, Empathy, Assumptions Mapping, etc.

The right candidate for our internship will be expected to have awareness or a high level of interest in commonly used concepts, practices, and procedures within the UX Research, User Experience, Customer Experience, and Product Development process and rely on mentorship, instructions, and pre-established guidelines to perform the job's functions.  

This is preferred to be a hybrid role located at our ResMed headquarters in San Diego, CA. Candidates will be asked to be available to participate in some on-site team meetings. If applicable, this position is also open to remote candidates.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skill/Experience):

• Ability to work full-time for 12 weeks during Summer 2025; program dates are May 19, 2025 – August 8, 2025 OR June 16, 2025 – September 5, 2025
• Currently enrolled in a program in Human Computer-Interaction (HCI), UX Research, Human Factors, Design Research, Psychology, Anthropology or similar academic studies that will lead to a bachelor’s or master’s degree
• Knowledgeable in user research methodology: qualitative and quantitative
• Excellent critical thinking and problem-solving skills

Preferred Qualifications (Desired Skills/Experience):

• Strong experiences as demonstrated through projects, research or internships in one or more of the following (UX Research, Design Research).
• Great interpersonal relations, team cooperation and communication skills.
• Exceptional organizational and collaboration skills as demonstrated through leadership positions on teams and/or in student or civic organizations
• Exceptional communication skills and interest and enthusiasm related to medical technology industry and a career with ResMed

Pay Range:

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. All Interns will be hired through our staffing provider partner and will not be a direct employee of ResMed, your Recruiter will provide more details.

Individual pay decisions will be made by our staffing provider partner and are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Base Pay Range for this position:

$22.50 - $41.50 per hour.

Equal Opportunity Employer

ResMed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.