UX / UI Designer

Company Description

Hi. We’re OFX, a global provider of online international payment and money management services. Our journey is one of exciting growth and transformation, revolutionizing how businesses and individuals move and manage money globally. We're evolving into a global payment solutions provider, enabling businesses to streamline their global financial operations, improve control, reduce costs and achieve more. Our new Business Platform offers clients real-time visibility and controls over their payments, expenses, approval workflows and reconciliations to help make business easier.

At OFX, you’ll have the opportunity to bring your expertise to life, collaborate across disciplines, and be part of a team shaping the future of global money management.

Job Description

Are you passionate about creating seamless and visually compelling digital experiences? Do you thrive in fast-paced environments and enjoy leveraging design systems to enhance website functionality? If so, we want you on our team!

OFX is undergoing a major website transformation to better serve our B2B clients, and UX/UI design is a critical part of this journey. We’re looking for a skilled UX & UI Designer to optimize and elevate our website’s user experience, ensuring responsiveness, accessibility, and high engagement across all devices. You will play a key role in translating customer insights into intuitive and impactful design solutions that align with business goals.

This role is perfect for someone who can balance creativity with data-driven decision-making, leveraging design systems, user research, and iterative testing to improve the overall digital experience. You must have a keen eye for detail, strong problem-solving skills, and experience collaborating with cross-functional teams to deliver high-quality website experiences.

What you do:

Primary - UI Design & Template Creation:

• Develop, maintain, and evolve design systems, component libraries, and style guides to ensure consistency across the website.
• Design and implement responsive UI templates and layouts aligned with company brand guidelines.
• Produce detailed visual designs, wireframes, prototypes, and UI mock-ups for website enhancements.
• Collaborate closely with development teams to ensure accurate implementation and to troubleshoot visual issues.
• Stay informed about emerging UI trends and industry best practices, recommending improvements to maintain cutting-edge visual design standards.

Secondary - UX Optimisation:

• Conduct foundational user research activities and usability testing to identify design improvement opportunities.
• Analyse user behaviour through data tools to enhance user engagement and satisfaction.
• Assist in creating user flows and journey maps to streamline website navigation and functionality.
• Collaborate with SEO and analytics teams to implement user-friendly, SEO-optimised designs that drive conversions.
• Translate user research insights into tangible UI/UX improvements and recommendations.
• Actively participate in user feedback sessions to inform iterative website optimisation.
   

Qualifications

• Minimum 5 years of proven UI design experience, specifically within web-based environments.
• Strong portfolio showcasing exceptional UI design capabilities and visual aesthetics.
• Expert proficiency in design tools, notably Figma.
• Solid understanding of responsive and accessible design practices.
• Basic knowledge and experience with UX design methodologies and user-centric principles.
• Experience working with and maintaining comprehensive design systems.

Preferred:

• 1-2 years UX experience or formal UX training.
• Demonstrated ability in senior stakeholder facilitation and management.
• Familiarity with SEO principles and awareness of how design impacts organic search performance.
• Experience with web analytics tools (e.g., Google Analytics, Hotjar).
• Basic familiarity with Wordpress or foundational HTML/CSS knowledge.

Bonus:

• Previous experience in Banking/Finance sectors.

Personal Attributes:

• Excellent visual design abilities with high attention to detail.
• Strong communication and presentation skills to articulate design choices.
• Collaborative approach to effectively work within cross-functional teams.
• Proactive problem-solving skills.
• Effective prioritisation and time management across multiple projects.
• Stakeholders
• Works collaboratively with web developers, SEO specialists, content strategists, and data analysts.
• Participates actively in regular design reviews and team meetings to ensure alignment and effective communication across teams.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

#Li-Hybrid

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.