UX Specialist

Leidos is seeking a UX Specialist to be part of the mission solution and help lead SSA’s Digital Modernization Strategy. Join one of our high performing teams responsible for building the next-generation enterprise APIs and modern responsive user interfaces, supporting the Social Security Administration (SSA) and their mission to meet the changing needs of the public, positively impacting at least 65 million American lives per month. We are a team of forward-looking professionals in need of a strong candidate with these key required skills: Strong knowledge of user-centered design (UCD) principles to include documenting user requirements and user needs (and pain points); Interaction/Interface design experience utilizing user-centered methods; designing and conducting formative various user research tests (including user interviews, contextual inquiry, card sorting, usability tests, and others) in both formal and informal settings; and experience preparing and presenting findings and recommendations in small and large group settings (max 255 characters)

If this sounds like a mission you want to be a part of, keep reading!

TEAM CULTURE

Your passion and values might be a good fit for our teams if you answer “yes” to the following questions:

• Are you looking for a company that puts employees first, with a focus on career, flexibility, and well-being?
• Do you enjoy collaborating with colleagues and teammates and believe that the best ideas are fostered in an inclusive environment?
• Are you searching for a team with a strong sense of ownership, urgency, and drive for daily mission success?
• Are you comfortable with proactive outward communication and technical leadership?
• Do you enjoy being a catalyst, solving complex problems, and providing innovative solutions?
• Do you have the flexibility, creativity, and resilience to pivot the mission for success?
• Do you have the courage to make tough ethical decisions with pride, transparency, and respect?

MENTORSHIP & CAREER GROWTH

Our teams are dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Experienced team members will be assigned to new hires for one-on-one mentoring, collaborative reviews, and coaching on customer engagement to help each new hire successfully onboard and demonstrate their skills. Projects and tasks are assigned in a way that leverages your strengths and will help you further develop your skillset.

DAY TO DAY RESPONSIBILITIES

Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find you passion in a team environment where all members are valued regardless of contractor or employee status. Find your “Why” with us and take your place in our Leidos Family!!

• Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
• Elicit business goals and user needs from stakeholders
• Facilitate customer discovery sessions
• Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
• Create and refine screen prototypes
• Document user requirements, screen designs, and design recommendations

FOUNDATION FOR SUCCESS (Basic Qualifications)

• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
• Must be able to obtain and maintain a Public Trust. Contract requirement.

*** Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD

*** Selected candidate must be willing to work on-site at least 2 days a week.

FACTORS TO HELP YOU SHINE (Required Skills)

These skills will help you succeed in this position:

• Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis
• Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis
• Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations
• Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal
• settings
• Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings
• Must provide a digital portfolio of design work for review
• BS Degree or additional years of experience may be substituted in lieu of degree.

HOW TO STAND OUT FROM THE CROWD (Desired Skills)

Showcase your knowledge of modern development through the following experience or skills:

• Experience using Axure RP prototyping software
• Experience with AdobeXD prototyping software
• Experience with Pega and/or ServiceNow platforms
• Experience with the Agile/Scrum methodology
• Understanding of responsive design
• Prior experience supporting government agencies
• Understanding of Section 508 and its requirements regarding design
• Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams and contribute to our communities. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Every position we take is more rewarding when you know the why behind it. Know your work makes a difference to support those who need it most. If your passion is enabling life changing service to those around, you this is the place for you. Find your passion in a team environment where all members are valued regardless of contractor or employee status. We are excited for you to take your place in our Leidos Family.

Are you an US citizen, US resident, or Visa candidate and think you might fit? We recommend you apply and start the conversation today! Join us in supporting our SSA contracts in Woodlawn, Maryland.

ITSSCII

Original Posting Date:2024-11-13

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $81,250.00 - $146,875.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.