Job Description
Employment Contract (Maternity Cover)
A hybrid work model requires at least one day a week in the office.
We are looking for people who:
- Have 3+ years of experience in user research
- Demonstrate professional mastery in quantitative and qualitative research methods
- Demonstrate a mixed-methods approach and use various sources of data to support research findings and to look at a research problem from multiple perspectives
- Are able to choose the right research method and sample depending on the research challenge and the step of the design process
- Know how to analyze qualitative and quantitative data, draw conclusions and propose actionable recommendations
- Know how to create and analyze UX metrics
- Plan and execute complex research projects independently, from the beginning (recruitment) till the end (reporting, presenting to multiple internal tech and business stakeholders)
- Are great storytellers - make the stakeholders empathize with our various user groups
- Create research roadmaps independently
- Respect research economics (agile research)
- Communicate well in English, both speaking and writing (at least B2)
- Communicate well in Polish, both speaking and writing (at least C1)
The following are also a plus
- Degree in a related field (eg. psychology, cognitive science, sociology) or completed User Experience courses
What we offer
- A hybrid work model that you will agree on with your leader and the team. We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
- Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the company's results)
- A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
- English classes that we pay for related to the specific nature of your job
- 16" or 14" MacBook Pro with M1 processor and, 32GB RAM or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need
- A high degree of autonomy in terms of organizing your work; we encourage you to develop continuously and try out new things
- Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)
- If you want to learn more, check it out
In your daily work you will handle the following tasks
- You will be working in the technology department and be responsible for creating state of the art user experience for our products and services.
- You will work closely with UX Designers, Data Analysts and Product Managers.
- You will provide user insights, trends and inspirations at every step of product development.
- You will carry out qualitative and quantitative research projects to identify user problems, needs and habits.
- You will create, monitor and report UX metrics.
- You will create reports, customer journeys and research findings summaries to help stakeholders incorporate user insights into product development.
- Together with UX Designers, you will create product development and strategic recommendations.
Why is it worth working with us
- We are a data-driven organization with high UX maturity - product decisions are based on research findings.
- Our UX Research team is big and experienced - we have various skills (quantitative and qualitative) and we love to share our knowledge and experience.
- We want to share the best research practices, so we join forces with industry experts and organize UX Research Confetti - a conference on UX research
- We work with stakeholders from various departments and research challenges are never boring.
- We have a rich toolset that helps us carry out and analyze research.
- We value creativity and experiment a lot.
- Personal and team development is our priority and we invest in training, courses and mentoring.
- The IT team is made up of over 1700 members who have shared their knowledge at multiple conferences, such as Warszawskie Dni Informatyki, Code Europe, UX Poland and co-create a blog: allegro.tech
This may also be of interest to you
Allegro Tech Podcast → https://podcast.allegro.tech/
Send in your CV and see why it is #goodtobehere
What We Do
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers. We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
