UX Researcher

Job Description
Join our family at Pricefx, a leading SaaS Pricing (Price Optimization & Management) and CPQ (Configure-Price-Quote) vendor. Experiencing consistent annual growth, Pricefx remains committed to stable employment . We value flexibility and provide home office and remote work opportunities. Our product boasts outstanding customer reviews ranging from small companies to renowned names such as Michelin, Sonoco, Avery Dennison , and Bosch .
With branches in 7 countries and over 30 nationalities, Pricefx is a genuinely international and diverse company , fostering a warm, welcoming, and respectful environment. Join us at Pricefx and be part of a winning team that values your unique contributions, encourages accountability and personal growth, and celebrates collective achievements.
Your mission
UX Research plays a pivotal role in product teams' success by enriching their understanding of user needs and pain points. Partnering with Product Designers and cross-functional product teams, UX Research helps solve complex B2B and Enterprise UX challenges.
As UX Researcher you will together with Product Designers partner across the organization, including Product Owners, Engineers, Sales, and Content and Marketing Specialists, to scale exceptional experiences across web, CRM, and mobile platforms.
Want to know more? Feel free to find more about team spirit in our Design Charter .
You will be in charge of...

• Lead quantitative and qualitative research.

The UX Research role extends beyond assessing the usability and accessibility of products and their influence on user experience using analytical data and research findings. It involves duties from defining reports and analyzing data from Mixpanel Analytics, planning and executing evaluative and exploratory research studies, interviews, surveys, usability studies to quick turnaround methods to discover and apply insights to support creating innovative solutions.

• Develop, evolve and maintain unified insights database .

In our democratic research environment, we need to effectively democratize data so that anyone in our entire organization can access user insights and make better data-informed decisions. Moreover, empower anyone to reuse and reconsider old studies so that we can utilize our efforts more efficiently by not doing the (same) repetitive research.

• Mature the Research practice.

Enabling Continuous Discovery through development cycle requires more than just planning & executing research initiatives as they go. It entails UX Researcher acting as evangelist, mentor, and active contributor to grow the Research practice in the entire organization.

• Within our democratic research environment, you will have a unique opportunity to drive, build and scale research from scratch as this is our first dedicated role to UX Research at Pricefx.

What should you have to succeed?

• 3+ years of professional experience
• Team player
• English knowledge is a must
• Collaboration and communication
  Successful teamwork is built on friendly cooperation, strong interpersonal skills, effective communication and articulation of ideas, empathy towards others, and cultivating strong relationships.
• Curiosity and passion
  Innovation and staying ahead in our fast-growing digital world require a passion for learning and continuous improvement to keep us pushing forward.
• Growing, supporting, and being humble
  It is okay if you are not perfect or do not know everything - we are all humans here! We are strong as we can speak openly, share our experiences and feelings, discuss lessons learned (even if they are sometimes hard), or help each other. Successful teamwork is built on friendly cooperation, strong interpersonal skills, effective communication and articulation of ideas, empathy towards others, and cultivating strong relationships.

Tool Experience

• Figma, MixPanel, Storybook
• Be familiar with MS Teams, Jira, Confluence
• And of course, whiteboards or paper and pen

Location

• Prague, Hradec Králové, Ostrava, or any location in the Czech Republic

Other specifics...

• Applicants need to have valid permission to live and work in the Czech Republic (we do not provide any assistance with work permit transcripts)
• Please note, to apply for this role, include your case studies / portfolio with the latest case studies (last 2-3 years). It can be PDF, link to a website, or anything your taste
• We offer a full-time employment contract
• We require a clean criminal record

What will you love about us?
Our employees appreciate the warm and friendly atmosphere, as well as the flexibility and growth opportunities we provide. Check out our Glassdoor & Atmoskop scores and reviews.
We will support your home office setup with a monthly IT allowance. We prioritize work-life balance and, in addition to vacation, offer work anniversary, birthday, and CSR days off. Building a sense of community is important. We organize regular virtual or in-person meetups and many social activities and challenges.
We're proud also to offer some amazing benefits:

• We will allow you to bring your own working equipment by providing an option of a monthly allowance (3825 CZK Net) instead of pre-selected working tools (laptop and cell phone)
• We provide 1750 CZK in Benefit points, which can be used for culture, travel, or sports (Multisport card)
• 25 days off, 3 free/sick days, 2 CSR days, and 1 additional day off during your birthday month
• Our offices are exceptional in look and atmosphere, but you can also work from home or in a park
• A great work-life balance, where you can work full-time on a flexible schedule

Before you apply please visit the link below, read GDPR information and give us your consent with data processing.
GDPR for candidates