UX Researcher (GovTech) #22

Reposted 8 Days Ago
Be an Early Applicant
Singapore
Mid level
Cloud • Information Technology • Software
AvePoint empowers digital transformation for global companies of all sizes to optimize + secure their digital workplaces
The Role
The UX Researcher will plan and conduct user research to inform product decisions, collaborating with teams to create engaging interfaces and drive societal improvements.
Summary Generated by Built In

Securing the Future with AvePoint

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us!

About the Role:

We're looking for a UX Researcher who will plan and conduct research to understand user behaviors, needs, and motivations to inform product decisions. In this role, you’ll work closely with a multidisciplinary team of designers, developers, and business experts to create intuitive, visually engaging interfaces that provide delightful user experiences across digital and physical platforms. Rather than focusing on commercial projects, your work will directly contribute to societal improvements through government-driven initiatives.

Key Responsibilities:

  • Plan and conduct user research using various methodologies (e.g., interviews, surveys, usability testing, card sorting, ethnographic studies)
  • Synthesize research findings into actionable insights and clear recommendations
  • Present research findings and recommendations to peers and stakeholders
  • Collaborate with designers, product managers, and cross-functional stakeholders to identify research opportunities and influence product decisions
  • Develop research plans and protocols that align with project goals and timelines
  • Create and maintain research artifacts (e.g., personas, journey maps, research repositories)

Qualifications:

  • 4 or more years of UX Research experience
  • Bachelor's degree in Human-Computer Interaction, Psychology, Cognitive Science, Human Factors, or equivalent practical experience
  • Experience with industry standard research and analysis tools
  • Experience conducting research for large-scale digital products
  • Strong portfolio demonstrating end-to-end research projects and their impact on product decisions

Preferred Skills:

  • Strong knowledge of qualitative and quantitative research methodologies
  • Excellent communication skills with ability to translate complex findings into clear, actionable insights
  • Excellent stakeholder management and communication skills

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Top Skills

Cognitive Science
Human-Computer Interaction
User Research
Ux Research Tools
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The Company
HQ: Jersey City, NJ
2,200 Employees
Hybrid Workplace
Year Founded: 2001

What We Do

Collaborate with Confidence. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. Over 17,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

Why Work With Us

AvePoint is committed on talent development via internal mobility, mentoring, & continued learning so that each person can make an impact & feel recognized. As a newly public company, we are energetic & passionate about our continued growth and how each person has a role in that, so we can go further, together.

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