【About the role 】
Imagine giving your pet a belly rub on your lap at work! Tomofun is a passionate startup full of dreamers and builders who truly believe in making a difference in our pets’ lives through innovation.
We're looking for a talented【UX Research - Intern】who is customer-centric and passionate about understanding user behavior and needs. You will be responsible for conducting user research to inform product decisions and deliver world-class user experiences that delight our customers. You will communicate and co-work with cross functional teams at all levels of the organization to achieve business and company goals!
【 About the company 】
At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. Headquartered in Taiwan, we’re building a one-of-a-kind global company that helps pets and pet parents stay connected through our innovative products. Our pioneer product, Furbo Dog Camera, is the #1 best-selling pet camera on Amazon US, Canada, UK, Japan and 7 other markets and also recommended by Forbes as the #1 gift on every pet-lover’s Amazon wishlist. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.
【 What you'll do 】
- Plan and conduct user research activities including interviews, usability testing, surveys, and behavioral analysis to understand users needs and pain points.
- Analyze both qualitative and quantitative data to generate actionable insights that inform product strategy and design decisions.
- Support UX researchers with daily tasks, including recruiting research participants, observing and documenting key insights during research sessions.
- Work closely with UX researchers, product managers and UI/UX designers.
【 Who you are 】
- Currently enrolled in your third year or above in Human-Computer Interaction, Psychology, Information Science, Service Design, UX Design, Business Analytics, Business Administration, or similar fields.
- Available to work on-site at least three days per week with a minimum commitment of six months.
- Fluent in Chinese with excellent English listening, reading, and writing skills.
- Familiar with basic UX research methods and data analysis tools (e.g., Excel, Google Sheets).
- Detail-oriented with strong communication and presentation skills.
- Passionate about understanding user behavior and creating better product experiences.
- Enthusiastic about tech products and eager to explore new AI tools.
What We Do
Global AIoT pet tech company with the world's leading pet camera - Furbo Pet Camera. Founded in Taiwan, we created the #1 best-selling dog camera in 15 countries. At Tomofun, we absolutely LOVE pets and technology! Our vision is to bring joy and innovation to every pet lover in the world. We're a passionate startup full of talents who truly believe in making a difference in pet parents and their pets' lives through innovation. Tomofun is an exciting and fun workplace where we bring our pets to work everyday! We are a tight-knit family who have a shared mission to not only create innovative products but also to make meaningful social impact through our work. As a team, we truly embrace each other’s differences and adapt to changes quickly to stay ahead of the trend! Headquartered in Taipei, we also have offices in Tokyo, Seattle, Munich, Manila, and we're scaling to more pet-loving cities to expand our global footprint. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 11 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI-powered subscription service, the Furbo Dog Nanny which sends smart alerts to our users to notify them to check on the safety of their dogs when they are home alone. Since the launch of Furbo Dog Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state-of-the-art technology. Are you ready to bring joy to millions of pet lovers around the world and wow them with your awesome ideas? Are you the game-changer that we are craving for? Come join our pack
