UX Engineer

Company Description

Who we are:

Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability.
Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks.

With a vision to transform how professional services and their clients do business together, Ignition empowers 7,250+ businesses to reach their full revenue potential.

To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform. 

Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.

Company Values:

• We are better everyday
• We work without ego
• We are smarter together
• We hero our customer

Role location:

We welcome candidates from Sydney, Melbourne, and Brisbane who have full work rights. Our APAC team operates across Australia, New Zealand, and the Philippines, with primary hubs in Sydney, Brisbane, and Melbourne. We recognize that each employee has unique needs, and we strive to create an environment where you can thrive. That’s why we prioritize flexibility to enhance your productivity. Across all our locations, we have fully adopted hybrid work arrangements, allowing you the option to work from home, a shared workspace, or a combination of both.

Job Description

About the role:

As a UX Engineer at Ignition, you will play a key role in shaping the overall user experience across our product.

This role is focused on making our user interface more intuitive, polished, and consistent to create a seamless experience that is easy to navigate and use. You’ll not only write code but also work closely with our design team to evolve design patterns, remove user friction, and ensure a cohesive flow throughout the app.

This position requires both strong frontend technical skills and a passion for delivering high-quality, user-centred solutions, with a focus on balancing design vision with technical feasibility.

What your day to day will look like:

• Plan and execute ongoing UX improvements, refining the user experience and resolving usability issues to make the product more intuitive and user-friendly
• Help improve and maintain the component library to ensure our UI remains cohesive, reusable, and efficient across the product
• Work closely with designers, giving practical feedback to ensure that design goals are achievable without sacrificing technical feasibility or maintainability
• Support efforts to optimise frontend performance, enhancing speed and responsiveness for seamless user interactions across all browsers and devices.
• Collaborate with other frontend engineers, reviewing code and sharing insights to help the team consistently raise the bar on quality
• Stay sharp by keeping up with evolving frontend tools and best practices, and apply that knowledge to make the product and process better every day
• Document your work and decisions, ensuring the team has a clear understanding of how things work and why choices were made

How we do it

• We care about quality where it counts, ensuring the details align with our high standards while staying focused on delivering impactful improvements
• Collaboration is key, as we work closely across teams to ensure designers, frontend engineers, and product teams stay aligned and move toward shared goals
• We design for scalability and maintainability, prioritising solutions that can grow with the product and are easy to maintain in the long term
• Challenging assumptions is part of our process, encouraging open feedback and discussions to deliver better outcomes
• We iterate quickly, shipping small, incremental changes that provide value fast while continuously learning and improving
• Everything we do is centred on the user, whether it’s resolving usability issues or refining design patterns to create a smoother experience
• Accountability is essential, and everyone takes responsibility for the quality of what we build, from start to finish
• We stay current on best practices and share what we learn with the team, ensuring we’re always growing and improving together

Qualifications

What you need to succeed:

• 3+ years of frontend development experience, particularly in JavaScript and React, with a focus on building maintainable, scalable interfaces
• A solid understanding of design systems and component libraries, and how they contribute to cohesive UI patterns
• The ability to provide and receive constructive feedback, fostering a collaborative environment that enhances both design and engineering efforts
• An eye for detail and a high standard for quality, balanced with a pragmatic approach to delivering impactful results
• A proactive attitude toward problem-solving, with the ability to identify usability issues and suggest practical, user-centred solutions
• A genuine passion for creating intuitive, user-friendly experiences that meet real user needs
• Strong communication skills to collaborate effectively with cross-functional teams

Additional Information

Why join us:

Join our global SaaS scale-up company where we foster a collaborative, open, and transparent culture and work without ego. Our team comprises curious and intelligent colleagues who embrace challenges. Here's what we offer:

• Employee stock options from day one
• 20 days of accrued annual leave/vacation plus 10 wellbeing days to prioritize yourself and your loved ones
• Additional paid day off to celebrate your birthday, along with volunteering leave
• Health, dental, and vision benefits starting immediately
• Annual education allowance reimbursement to support your professional development
• Employee recognition program
• Quarterly wellness allowance to invest in your personal wellness
• Paid subscriptions to Headspace and LifeWorks EAP & Wellbeing Platform
• Flexible working arrangements, supported by WFH reimbursement and technology allowance to ensure your safety while working from home
• Personal tax return assistance (since we're in the accounting business!)
• Paid parental leave

Please consider applying, even if you don’t tick all the boxes. Research has shown that candidates from underrepresented minority groups often only apply for roles where they meet all the detailed criteria. Experience comes in many forms, and skills are transferable. We are committed to adding diverse perspectives to our teams and encourage everyone to apply if interested.

Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Ignition is proud to provide employment and recruitment accommodations during the recruitment process. Once our team reviews your resume and contacts you if there is a fit, we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact [email protected]