UX Designer

Methods Business and Digital Technology Limited

£40,000pa - £55,000pa

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

The post holder will:

• Research and map the current service from the perspectives of the customer, the service delivery team, and the wider organisation

• Run workshops to solve problems, explore solutions, and formulate ideas

• Design user journeys and other artefacts such as service blueprints

• Facilitate the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.

• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.

• Provide timely accurate reporting

• Make sure that user needs are continuously assessed and brought into prototype development

• Build relationships with clients, and help them learn new skills through mentoring and shadowing

Requirements:

Ideal candidates will demonstrate:

• Degree in design etc. or equivalent in professional experience

• A demonstrable track record of iterating solutions based on user needs; we need someone who can lead discussions to bring groups across different services together

• Experience working with agile methodologies

• Experience of the full UX design process from beginning to end

• Familiarity with the GDS/GOV.UK style guide and service design standards is preferred

• Knowledge of project management methodologies

• Good interpersonal skills - communication skills & a great listener

• Ability to work collaboratively within multidisciplinary project teams

• Self-motivated, able to effectively manage time and workload

• Be able to elicit, distil and visualise complex information so that it is easily understandable

• A team player who can work with others as part of a group to desig shared solutions

• Great persuasive communicator able to influence decision making

• Able to work with clients to understand business requirements, constraints, and underlying needs

• Expertise in using Sketch, Figma, Invision or other similar design and prototyping tools.

• Basic HTML, CSS and JavaScript skills are a plus.

• Knowledge of Government prototyping kit

• Solid understanding of accessibility and industry best practice

• Ability to iterate designs and solutions efficiently and intelligently.

Other requirements:

Genuine passion for UX and the public sector!

• Flexible approach to work

• Ability to travel and stay away from home during the week

By joining us you can expect:

· Autonomy to develop and grow your skills and experience

· Be part of exciting project work that is making a difference in society

· Strong, inspiring and thought-provoking leadership

· A supportive and collaborative environment

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview.

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect

• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment

Development – access to LinkedIn Learning, a management development programme, and training

Wellness – 24/7 confidential employee assistance programme

Flexible Working – including home working and part time

Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes

Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year

Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation

Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution

Discretionary Company Bonus – based on company and individual performance

Life Assurance – of 4 times base salary

Private Medical Insurance – which is non-contributory (spouse and dependants included)

Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)

Enhanced Maternity and Paternity Pay

Travel – season ticket loan, cycle to work scheme

For a full list of benefits please visit our website ()