UX Researcher

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. 

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. 

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

This role is for a UX Researcher with a strong focus on UX Research. The primary responsibility of this role is to plan, execute, analyze, and report on user research activities that support the development of clinical applications. This individual will work closely with the Clinical Product Management team based in San Diego, while also maintaining regular communication with the Finnish Product Management organization and other UX designers within the company. Although the primary focus is on UX research, the role also involves contributing to UX and high level concept design and validating those designs with end users and focus groups.

Key Responsibilities:

• User Research:
  • Collaborate with Product Management teams to identify research needs and develop research plans.
  • Conduct various types of user research, including user interviews, focus groups, usability testing, surveys, and field studies.
  • Analyze research data and synthesize findings into clear, actionable insights.
  • Prepare and present research reports that inform product development and design decisions.
• UX & Concept Design:
  • Participate in the UX design process by contributing design ideas and creating UX concepts based on research insights.
  • Work with end users and focus groups to validate design concepts and gather feedback.
• Collaboration & Communication:
  • Work closely with the Clinical Product Management team in San Diego to align research activities with product development goals.
  • Maintain regular communication with the Finnish Product Management organization and other UX designers to ensure a cohesive approach to design and research across the company.
  • Engage with internal stakeholders to gather input and share research findings.
• Stakeholder Engagement:
  • Facilitate workshops and discussions with clinicians, end-users, and other stakeholders to gather feedback and validate design concepts.
  • Ensure that stakeholder feedback is integrated into the product design and development process.
• Reporting & Documentation:
  • Document research methodologies, findings, and recommendations.
  • Maintain a repository of research data and insights for future reference.

Competence Requirements:

• Expertise in User Research: Proven experience in planning, conducting, and analyzing user research, with a strong understanding of both qualitative and quantitative research methods.
• UX Design Knowledge: Solid understanding of UX design principles, with the ability to contribute to the design process and create user-centered design concepts.
• Communication & Presentation Skills: Ability to clearly communicate complex research findings to a variety of stakeholders, both in written and verbal formats.
• Collaboration Skills: Demonstrated ability to work effectively within cross-functional and global teams.
• Analytical Thinking: Strong analytical skills to interpret research data and translate it into actionable insights and design improvements.

Skill Requirements:

• Experience: 3-5 years + of experience in UX research and/or UX design, with a preference for experience in the healthcare or clinical applications domain.
• Tools Proficiency: Proficiency in UX research and design tools such as Figma, Adobe XD, Sketch, Axure, or similar.
• Global Collaboration: Experience in working with global teams and managing communication across different time zones.
• Problem-Solving: Ability to think critically and creatively to solve complex design challenges.
• Adaptability: Flexibility to balance research and design responsibilities and to adapt to changing project needs.

Base Pay:

Expected Base Pay Range: $120,000 to $140,000 Annualized

The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.

Bonus eligible:

 In addition to base pay, compensation for this position includes eligibility for a 5% annual bonus.

Benefits*:

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. 

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.

*Topcon time off policies can vary between roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

EEO Statement:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.