The User Experience Sr. Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.
User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.
The UX Design Group’s primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.
Responsibilities:
- Work closely with the Lead UX on the project as well as research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solution’s
- Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
- Ensure that designs follow best practices and use research & testing to inform and validate
- Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users
- Apply a positive and constructive attitude when giving and receiving all feedback
- Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood.
- Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
- Keep up to date with the latest UX practices, innovations, and tools
- Ensure all designs comply with ADA/WCAG standards for accessibility
- Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
- Lead by example, supporting, training and developing junior members of the team.
- Moderate conflicts between colleagues and/or stakeholders, guiding to constructive resolution
- Take a leading role in the wider UX community, helping to define our standards and practices
Qualifications:
- 8+ years of industry UX Design experience
- Strong attention to detail, analytical skills and problem-solving
- Experience on complex, enterprise-scale projects
- Creative flair and a good eye for design
- Excellent written and oral communication skills
- Outstanding skills in professional design tools, such as: Figma, Adobe Creative Suite
- Experience working with, and contributing to, Design Systems
Education:
- Bachelor’s degree/University degree, Master’s degree preferred
------------------------------------------------------
Job Family Group:
Technology
------------------------------------------------------
Job Family:
Digital Design Engineering
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Top Skills
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
.JPG)
_2.png)
