User Experience Designer

At Keylane, we operate in two business segments: Insurance (Property & Casualty or P&C) and Pension (Life & Pension or L&P). This role will fall under our Pension (L&P) domain.  

We are looking for a User Experience Designer to help shape intuitive, accessible, and engaging pension portals for employers, participants, and advisors across the Dutch, Belgian, and Caribbean markets. Your work will be instrumental in ensuring our digital platforms are inclusive, user-friendly, and aligned with industry needs. 

If you’re passionate about user-centred design and want to make a real impact in the pension industry, we’d love to meet you! 

Key about your role  

As a User Experience Designer, you’ll collaborate closely with product managers, consultants, developers (front-end & back-end), testers, and architects. You’ll play a vital role in developing and evolving our design system and product catalogue, ensuring consistency and usability across our platforms. 

Key about your team  

You’ll be joining Plexus Digital Engagement (PDE), a dynamic team of 28–32 engineers dedicated to building top-tier digital pension solutions. As a team, we are transitioning from a custom-development mindset to a product-focused approach, ensuring scalable and innovative solutions for our clients. 

Our team is a mix of experienced members—about half have been with us for over five years—and newer colleagues bringing fresh perspectives. We currently support ~10 customers while actively working on five customer implementations alongside ongoing product development. 

Beyond work, we enjoy a great team culture! Whether it’s tafeltennis matches, summer and end-of-year events, or our annual team outing, we believe in having fun while building great products together 

Check out our to see what it is like to work at Keylane.  

Key about you  

We are looking for a proactive, user-focused designer who thrives in a collaborative environment. You should be passionate about creating seamless digital experiences, eager to learn, and open to feedback. A good mix of technical expertise and soft skills will help you succeed in this role. 

• User-Centred Design (UCD) – Strong understanding of UX principles, usability heuristics, and accessibility best practices (WCAG). 

• Wireframing & Prototyping – Proficiency in tools like Figma, Sketch, Adobe XD, or Axure to create prototypes and UI mock-ups. 

• Front-End Collaboration – Understanding of HTML, CSS, and basic JavaScript to effectively communicate with developers. 

• Empathy & User Advocacy – Passion for creating inclusive, accessible, and user-friendly experiences. 

• Problem-Solving Mindset – Proactive approach to tackling UX challenges with creative, data-driven solutions. 

• Adaptability & Growth Mindset – Willingness to learn, iterate, and adapt designs based on feedback. 

• Attention to Detail – Precision in design execution and documentation to ensure consistency. 

• Curiosity & Innovation – Enthusiasm for exploring new UX trends, tools, and best practices. 

*A Certificate of Conduct (VOG) and reference check are part of the application process.  

*Each employee within Keylane must follow training on information security and irrespective to the role basic information security responsibilities apply 

Key about your responsibilities 

• Conducting market and usability research to inform design decisions. 

• Participating in analysis, refinements, and brainstorming sessions with cross-functional teams. 

• Creating prototypes that enhance digital experiences and accessibility. 

• Defining design standards that align with best practices and compliance requirements. 

Your work will directly shape the future of digital pension solutions, ensuring they are not only functional but also engaging and easy to use. 

Keylane offers  

• 8% holiday allowance of your total gross salary;
• A profit share;              
• A pension scheme, with the option to save extra;
• Travel reimbursement: Receive a mileage allowance of €0.23 per km or an NS Business Card, which can also be used for personal travel
• 24 holiday days (with the option to buy extra) and 7 inclusion days, which can be exchanged with fixed Dutch national holidays, allowing you to take them when you like;
• Flexibility in working environment. As part of a hybrid working team, you will work partly from home and partly from the office. If you work in the office, a free lunch is waiting for you every day. If you work from home, you will receive a working from home allowance (€ 4 net per day) and internet allowance (€ 35 net per month);
• The possibility of working remotely from abroad for up to 2 months per year;
• The possibility to lease a bike through our bike leasing program;
• A one-year contract that, subject to satisfactory performance, will be converted into a permanent contract;
• The opportunity to develop yourself at our Academy through courses and training, both professionally and personally;
• A comprehensive vitality offer to help you stay healthy. Read more;
• An active and fun community of ‘Keylaners’. We also have after work drinks at our in-house pub every Thursday.